Control M Administrator
1 week ago
Job Summary:
We are seeking a skilled and experienced Control-M Support Engineer to manage and support batch job scheduling and monitoring using BMC Control-M. The ideal candidate will have a strong background in job setup, troubleshooting, and client communication, with hands-on experience in enterprise environments.
Key Responsibilities:
Control-M Operations:
Setup, monitor, and troubleshoot Control-M jobs (inbound/outbound, file dependencies, job failures).
- Perform job triggering, holding, and schedule adjustments as per change requests.
Validate templates and automate verification processes.
System Monitoring & Maintenance:
Monitor log files on Windows servers and Unix systems using Putty.
- Support BPCS production jobs and SAP-ECC reporting.
Perform routine system maintenance and data validation tasks.
Incident & Change Management:
Handle service tasks and outages via ServiceNow.
Participate in change procedures and ensure compliance with operational standards.
Client Interaction & Documentation:
Communicate with clients via email, chat, and calls.
- Provide knowledge transfer (KT) and training to new joiners.
- Maintain documentation for job flows and support procedures.
Required Skills & Experience:
- 4+ years of experience in Control-M job support and administration.
- Proficient in Control-M, ServiceNow, SAP, MS Excel, and Unix (Putty).
- Strong analytical and troubleshooting skills.
- Excellent communication and interpersonal abilities.
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