Salesforce Implementation Lead

10 hours ago

Bengaluru, Karnataka, India StaffRex Info Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Overview: The Salesforce Implementation Lead plays a crucial role in leading and managing the implementation of Salesforce solutions within the organization. They are responsible for overseeing the entire implementation process and ensuring that the Salesforce platform meets the business needs and requirements.Key Responsibilities:
  • Lead and manage the end-to-end implementation of Salesforce solutions.
  • Collaborate with key stakeholders to understand business requirements and design customized solutions.
  • Configure and customize Salesforce to meet specific business needs.
  • Develop and maintain project plans, timelines, and documentation for the implementation process.
  • Provide technical leadership and guidance to the implementation team.
  • Conduct data analysis and ensure data integrity within Salesforce.
  • Manage user training and support to drive adoption of the Salesforce platform.
  • Integrate Salesforce with other systems and applications as needed.
  • Ensure compliance with best practices and standards for Salesforce implementation.
  • Manage and mitigate risks throughout the implementation process.
  • Provide regular updates and reports to stakeholders on the implementation progress.
  • Drive continuous improvement of processes and methodologies for Salesforce implementation.
  • Participate in post-implementation reviews and make recommendations for optimization.
  • Stay updated on Salesforce updates, releases, and best practices.
  • Support and mentor junior members of the implementation team.
Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Salesforce Administrator and/or Salesforce Developer certification.
  • Proven experience in leading and managing Salesforce implementation projects.
  • Strong understanding of Salesforce CRM capabilities and limitations.
  • Proficiency in customizing and configuring Salesforce using declarative features.
  • Experience with data migration and integration in Salesforce projects.
  • Excellent project management skills and the ability to prioritize tasks effectively.
  • Strong analytical and problem-solving abilities.
  • Effective communication and stakeholder management skills.
  • Ability to lead and mentor a team of implementation professionals.
  • In-depth knowledge of Salesforce best practices and industry standards.
  • Ability to adapt to changing business needs and requirements.
  • Experience in conducting user training and driving adoption of Salesforce.
  • Knowledge of Agile and/or Scrum methodologies is a plus.
  • Experience with Salesforce Lightning platform is preferred.

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