Lead Accessibility Engineer

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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

The Product Accessibility team seeks an energetic, motivated and resourceful individual to join our growing team.

As a digital accessibility engineer, you collaborate with the Product Accessibility leadership to accelerate the development of accessible products and services across the enterprise. You are passionate about accessibility and are excited about the opportunity to transform the way Salesforce products are built. You solve problems, gravitate towards collaboration, and strive for quality.

As an accessibility subject matter expert, you are looked to as an expert, mentor, and evangelist for creating accessible and inclusive products. You educate and train product teams on specific accessibility requirements and the use of tools that teams can use to incorporate accessibility early in the software development lifecycle. You work closely with designers, developers and product management to enhance existing accessibility features and help create new ways to make products more accessible and usable by people with disabilities.

Responsibilities

Partner with product management, designers, developers and inclusive design to deliver accessible products and features by providing expertise and establishing best practices throughout the software development lifecycle.

Function as a subject matter expert on accessibility, staying ahead of trends in disability advocacy, universal and inclusive design, and web standards.

Participate on large-scale projects or initiatives researching, documenting, prototyping and promoting best practices for usability and accessibility.

Collaborate with designers to review designs ensuring that accessibility is baked into the product before development starts

Assist developers in addressing accessibility challenges by delivering specifications and providing functional prototypes of solutions so they can meet web accessibility standards in their deliverables.

Work with product teams to provide manual and automated reviews, diagnose issues and recommend solutions.

Educate teams to leverage automated testing, interpret test failures, identify false positives and provide support for recommended fixes.

Partner with the accessibility automation engineering team to increase validation rulesets, pilot and evaluate new testing frameworks and conduct training as needed.

Partner with the Product Accessibility Enablement team to propose, create and deliver content for building accessible and inclusive products.

Work with product teams to ensure products are regularly audited and results are resolved, including reviewing audit findings, helping to prioritize fixes and identifying enablement gaps.

Facilitate and encourage collaboration and transparency across disciplines, geographies, and company departments.

Provide ad hoc accessibility support and guidance to designers and engineers.

Minimum Requirements

Lead Digital Accessibility Engineer - 9+ years experience.

Senior Digital Accessbility Engineer - 7 + Years experience

Qualifications

Commensurate level of knowledge and experience with the following:

3+ years working as a digital accessibility engineer.

Web Accessibility Initiative (WAI) guidelines and specifications.

Web Content Accessibility Guidelines (WCAG)

HTML, CSS, JavaScript and ARIA

Design pattern and component libraries

Assistive technology and accessibility-related software, including JAWS, NVDA, VoiceOver, and ZoomText

Automated accessibility tools (e.g. Axe) and experience interpreting results, drafting test rules, piloting new test automation frameworks, recommending fixes and training teams to use automation tools.

Advanced soft skills and mastery of working with teams who may not have any understanding of inclusive design or accessibility.

Ability to collaborate productively both independently and with diverse global teams.

Proven organizational and multitasking skills.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.