Partner Enablement Practitioner

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

• About the TEAM:
  The India Enablement team drives business success by managing key enablement programs and delivering impactful learning experiences. We empower our Sales, Solutions & Leaders with skills, process, product knowledge, and industry insights through hands-on training and world-class content. Through global initiatives, peer learning, and partnerships, we drive learning excellence.
  
  About the Role:
  This dynamic, action-oriented team is looking for an organized, hands-on Partner Enablement Practitioner (PEP) with a passion for training, to enable & support our Salesforce partners on reseller & implementation processes and best practices. This role will also play a critical role in empowering partners with the knowledge, tools, and processes to deliver successful customer implementations, ensuring seamless project execution and timely handovers.
  
  Main Responsibilities

  • Reseller Enablement on Prospecting Best Practices, Product positioning, Negotiation, Selling Conversations, Mutual Success Plans, Salesforce advantage, Salesforce elevator pitch

  • Collaborate with Alliances and Channels teams to operationalise & execute the Enablement programs for partners.

  • Adapt existing global training content to address regional nuances, including tool intricacies, and market dynamics.

  • Orchestrate and lead workshops that leverage implementation frameworks and best practices.

  • Manage enablement logistics, including scheduling, attendance tracking, and reporting.

  • Leverage Subject matter expert communities to enhance the skills and knowledge of the Partner ogranisations.

  • Design and deliver in-person and virtual training sessions focused on Salesforce implementation best practices, project management, and process adherence.

  • Facilitate workshops and simulations to help partners master seamless project execution, including customer handovers and go-live readiness.

  • Enable partners to effectively manage project timelines, milestones, and deliverables, ensuring quality and consistency across implementations.

  • Tailor global training content to address the unique needs of India-based implementation partners.

  • Build strong relationships, network & collaborate across internal teams, including Alliances & Channels, Customer Success, and Product Marketing, to ensure a seamless partner enablement experience.

  • Track and analyze partner enablement impact metrics across pre defined parameters.

  • Use insights to refine enablement programs and drive continuous improvement in partner outcomes.

  • Provide targeted training on leveraging AI-driven insights for better project execution and customer success.

  • Ensure consistent communication and alignment with partners through effective use of tools and processes.

  Target Skills/Experience

  • A minimum of 8-10 years experience with Product implementation and/or experience in a related Partner Enablement Role.

  • Experience in designing, delivering & facilitating virtual and in-person enablement sessions preferably with Partner Enablement.

  • In-depth understanding of Salesforce products, implementation methodologies, and partner ecosystem will be an added advantage.

  • Strong knowledge of project management principles including Agile and Waterfall methodologies is recommended.

  • Ability to simplify complex concepts and adapt content to different partner roles and skill levels.

  • Knowledge of AI-driven tools and their application in process optimization and partner success.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.