Information Technology Service Desk Manager
3 days ago
Industry Required
Experience into Manufacturing Industry
Experience Criteria
8-10 Years Experience
Location - Faridabad
Responsibilities
- Mandatory: IT Service Desk Experience
- Perform password resets, user account management, and secure deactivation for exited users.
- Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution.
- Provide remote support and first-level troubleshooting for Windows, applications, and email.
- Maintain accurate updates in ticketing tools and take user confirmation before closure.
- Escalate issues per SLA, coordinate with vendors, and keep users updated.
- Conduct basic RCA, reduce recurring issues, and support process improvements.
- Maintain SOPs and generate MIS reports.
Skills Required
- Mandatory: IT Service Desk Experience
- ITIL knowledge (Incident/Problem/Change)
- Windows OS, basic networking (TCP/IP, DNS, DHCP, VPN)
- Active Directory, SCCM, Boomger, Manage Engine
- Basic hardware/software/printer/mobile troubleshooting
-
Information Technology Service Desk Manager
4 hours ago
Faridabad, Haryana, India, Haryana Mount Talent Consulting Pvt Ltd. Full timeIndustry RequiredExperience into Manufacturing IndustryExperience Criteria8-10 Years ExperienceLocation - FaridabadResponsibilities Mandatory: IT Service Desk ExperiencePerform password resets, user account management, and secure deactivation for exited users.Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution.Provide...
-
Front Desk Associate
6 days ago
Faridabad, Haryana, India Damco Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearPosition: Front Desk Associate (Receptionist with Good Communication || Immediate || Faridabad Location Only)Experience: 2-5 YearsLocation: FaridabadShift Timings: - 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM5 days workingBudget upto K per monthDamco is seeking ahighly motivated and customer-focused front desk associateto provide excellent service to our...
-
Front Desk Associate
2 weeks ago
Faridabad, Haryana, India Damco Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearLooking a highly motivated and customer-focused front desk associate to provide excellent service to our clients and guests. The ideal candidate will be responsible for managing the reception area and ensuring all visitors and clients receive exceptional customer service.Looking for Immediate Joiner from Faridabad or near by location onlyJob Location :...
-
Front Desk Receptionist
5 days ago
Faridabad, Haryana, India Woxa Full time ₹ 2,60,000 - ₹ 3,60,000 per yearPosition Overview:The Front Desk Receptionist is responsible for managing the front desk area, greeting visitors, handling calls, scheduling appointments, and providing excellent customer service. This role ensures smooth daily operations and creates a welcoming experience for all customers.Key ResponsibilitiesWelcome and greet customers/visitors with a...
-
Front Desk Receptionist
1 week ago
Faridabad, Haryana, India L.R Foods. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearResponsibilities:* Manage front desk operations with efficiency* Maintain office organization & supplies inventory* Greet guests, handle requests & manage phone calls* Coordinate administrative tasks & events
-
Management Information System Executive
2 weeks ago
Faridabad, Haryana, India GIZMORE Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionDiscover the new-age world of wearable, lifestyle, and audio innovation with Gizmore. We create ultimate gadgets for those who live life to the fullest. At Gizmore, we believe in being more, offering state-of-the-art products to enhance everyday living. Join us to be part of a company that is at the forefront of innovation and...
-
Customer Service
6 days ago
Faridabad, Haryana, India Hex Business Innovations Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewHex Business Innovations is a technology solution provider focused on optimizing business operations for the MSME sector. Located in Faridabad, Haryana, Hex aims to elevate small and medium enterprises with innovative and practical solutions using cutting-edge technology. Founded by Mr. Deep Dua, Hex collaborates with over 200 businesses,...
-
Service Sales Manager
2 weeks ago
Faridabad, Haryana, India ABB Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This role sits within ABB's Robotics business, a...
-
Client Servicing Manager
3 days ago
Faridabad, Haryana, India infinity advertising services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearResponsibilities:Client Relationship Management:Cultivate and maintain strong relationships with existing clients.Act as the primary point of contact for client inquiries, ensuring prompt and effective communication.Account Growth:Identify opportunities for account growth and upselling of services.Collaborate with the sales team to develop strategies for...
-
Restuarant Manager
2 weeks ago
Faridabad, Haryana, India Udit Khanijow Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage operations* Collaborate with front desk on events and menus* Ensure food safety standards* Oversee menu development* Train and supervise staffFood allowance