AVP Claim Operations

1 week ago


Greater Bengaluru Area, India Gionik Human Capital Solutions Full time US$ 1,50,000 - US$ 2,00,000 per year

Designation - Assistant Vice President

Job Location - Bangalore

  • Skill - Claims Operations Leading Service Delivery Practitioner who can help design and articulate the Claims Operations to the Gold Standard.
  • Ideal candidature would be YEARS OVERALL EXPERIENCE WITH MIN YEARS IN US HEALTHCARE CLAIMS OPERATIONS in a Senior Service Delivery Leadership Role.
  • 18-20+ Years experience in healthcare BPO/BPM organisation
  • Team Management with preferable span of control of 800+ FTE ( multi location)

Experience & Competencies expected from the Role:

  • 18-20+ years of overall experience as a Strong and capable leader that is self-motivated and driven to win the confidence and trust of her/his prospects, clients, global operations, and pursuit teams alike - establishing winning strategies, and exerting influence both internally and externally to win new business.
  • 10-12+ years' experience in U.S healthcare BPO operations/solutions and preferably from the Payor operations background. Possess commercial acumen, drive commercial impact (sales, cost reduction projects) Acts as a Subject Matter Expert for the sales and client services teams, attends sales calls, demonstrates the products, helps to answer deep questions about the product and works to convince the client we have the best solution.
  • Lead and front-end projects (internal – with Ops/IT/BE, external – selling and supporting sales) and lead work through influence to manage stakeholders (internal matrix, client, partner) Strong communicator who can take complex ideas and communicate them effectively internally, externally and using Project Management tools Strong and capable leader that is self-motivated and driven to win the confidence and trust of her/his peers, clients, global operations, and pursuit teams alike - establishing winning strategies, and exerting influence both internally and externally to win new business.
  • Innovative team player with the energy, creativity, and an entrepreneurial spirit to achieve success. A professional who earns respect for his/her leadership, intelligence, and expertise.


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