Claims Analytics Lead

About Birlasoft:

Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasofts nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work

About the Job : Seeking a highly skilled and detail-oriented Senior Claims Data Analyst. Candidates considered for this role must have extensive experience with Guidewire ClaimCenter and ETL tools to ensure seamless data mapping, migration, and reporting. The analyst will also provide insights and solutions to enhance data accuracy and operational efficiency

Title: Claim Data Analyst

Job Location: Multiple Location (Noida, Mumbai, Pune, Chennai, Bangalore, Hyderabad)

Educational Background: Bachelors degree in computer science, Management Information Systems, Mathematics or related field is strongly preferred.

Key Responsibilities:

• Analyze large datasets related to commercial Property & Casualty (P&C) claims to identify trends, anomalies, and opportunities for improvement.
• Develop and maintain dashboards, reports, and visualizations to communicate key metrics and findings to stakeholders.
• Perform root cause analysis for claims performance issues and recommend data-driven solutions.
• Provide insights to enhance claims handling processes, reduce costs, and improve overall operational efficiency.
• Identify opportunities for automation of manual processes and implement advanced analytics tools to streamline workflows.
• Collaborate with IT and data engineering teams to improve data quality, enhance data pipelines, and ensure seamless data integration.
• Act as a moderator for the Guidewire ClaimCenter master mapping, consolidating data flows across integrations.
• Analyze and resolve database issues in Guidewire ClaimCenter to maintain data integrity and optimize system performance.
• Work closely with business analysts, managers, and leadership to understand business challenges and translate them into analytical solutions.
• Present findings, insights, and recommendations in a clear, concise manner to non-technical audiences, including senior leadership.
• Provide mentorship and guidance on data analysis best practices and advanced analytical techniques to team members and stakeholders.

Skills Required:

• A minimum of 5 years of experience in data analysis, with a focus on claims, insurance, or the commercial P&C industry.
• Proficient in Guidewire Studio (v.10), TortoiseSVN, Jira, Toad, and SQL Developer.
• Expertise in ETL tools and database technologies, including SQL, PL-SQL, and T-SQL procedures.
• Advanced Excel skills, including VBA and Power Query, for data analysis and reporting.
• Proficiency in data analysis tools such as SQL, Python, or SAS.
• Experience with data visualization tools like Tableau, Power BI, or QlikView.
• Strong understanding of P&C insurance concepts, including claims reserving, loss ratios, and exposure metrics.
• Experience with advanced analytics techniques, such as predictive modeling, clustering, or natural language processing (NLP).
• Familiarity with machine learning concepts and predictive modeling;
  hands-on experience with AI tools is a plus.
• Extensive experience with claims data, including data migration, integration, and reconciliation processes.
• Hands-on experience with claims management systems (e.G., Guidewire ClaimCenter) is highly desirable.