Customer Service Executive
3 days ago
We Are Hiring – Customer Service Executive (International BPO – Voice Process)
Job Location: Malad / Thane (Mumbai)
Process: International Customer Service – Voice
Shift: US Night Shifts
Employment Type: Full-Time | Work From Office
Job Description:
We are hiring Graduate Freshers for an International BPO Voice Process. The role involves handling voice-based customer interactions for international clients while ensuring high-quality service standards.
Key Responsibilities:
- Handle customer queries through voice calls in a professional manner
- Provide accurate information and effective resolutions
- Maintain proper documentation of customer interactions
- Meet defined quality, productivity, and customer satisfaction metrics
- Follow process guidelines and compliance standards
Eligibility Criteria:
- Graduate Freshers only
- Excellent verbal communication skills in English
- Willingness to work in US Night Shifts
- Immediate joiners required
- Must have all semester mark sheets available
Preferred Skills:
- Good interpersonal and listening skills
- Customer-centric mindset
- Basic computer knowledge
What We Offer:
- Exposure to international voice process
- Professional and structured work environment
- Career growth opportunities
How To Apply kindly connect through below details
Email :
Mobile : Suraj : / Adnan :
Job Types: Full-time, Permanent
Pay: ₹20, ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Location:
- Mumbai, Maharashtra (Required)
Work Location: In person
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