Customer Success Manager
12 hours ago
About TargetBay:
TargetBay is an all-in-one Ecommerce Marketing Cloud that integrates core functionalities like customer profiling, review generation, segmentation, and automated email personalization to help Ecommerce entrepreneurs increase their sales. TargetBay's main products include BayEngage, BayReviews, and BayAds.
Job Descriptions:
Own the overall relationship with assigned clients, which includes: Onboarding new customers, increasing adoption, ensuring retention, identifying upsell potential, and driving customer satisfaction
Actively engage clients through all phase, ensure their satisfaction through timely communication and Effectively handle the escalations
Proactively identify opportunities and optimization points where we can deliver even greater value for our clients.
Work with cross-functional teams to ensure customer satisfaction
Effectively address customer queries and manage a diverse set of issues until resolved.
Provide regular customer updates to the Management, including high-risk customers and customers with high upsell potential.
Develops strategies for establishing partnerships and business relationships to market online products or services.
Required:
10+ years of relevant customer success experience as Senior Executive or Manager, preferably in a SaaS environment.
General understanding of the digital marketing space – including SEO/SEM, Social Media, Email marketing and E-Commerce best practices
A proven record of retaining and growing multiple client relationships
Excellent written, verbal communication and inter-personal skills
Organised with an analytical approach and the ability to work in a dynamic environment.
Ease in dealing with ambiguity; ability to create focus, coordination and keeping internal & external stakeholders on track.
Experience working with clients in USA - Mandate
Ready to work in EST timing - Mandate
Good in excel and MS Office - Mandate
-
Customer Success Manager
7 days ago
Chennai, Tamil Nadu, India Simpliwork Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDepartmentCustomer SuccessGrade / LevelG2BDesignationCustomer Success ManagerLocationChennaiReporting ToVPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for issues...
-
Customer Success Manager
18 hours ago
Chennai, Tamil Nadu, India Pando Full timeJob InformationDate Opened10/27/2025Job TypeFull timeIndustrySoftware ProductCityChennaiState/ProvinceTamil NaduCountryIndiaZip/Postal Code600017Job DescriptionPando is a global leader in supply chain technology, building the world's quickest time-to-value Fulfillment Cloud platform. Pando's Fulfillment Cloud provides manufacturers, retailers, and 3PLs with...
-
Customer Success Manager
6 days ago
Chennai, Tamil Nadu, India Vajra Global Consulting Services LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout the RoleWe are looking for a dynamicCustomer Success Managerto join Vajra Global. In this role, you will manage client relationships, drive project success, and ensure the delivery of high-quality digital marketing solutions. You will act as the key point of contact for clients while collaborating closely with internal teams to enhance marketing impact...
-
Customer Success Manager
2 days ago
Chennai, Tamil Nadu, India Maintwiz Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearMaintWiz is looking for roles in Customer Success function. Selected candidates will be working on implementation of Industry 4.0 solutions in Plant Maintenance and Industrial Asset Management.Key client-facing role with ownership of deliverables and KPIsFully manage product implementations and customer onboardingConduct regular product and project...
-
Customer Success Manager
1 day ago
Chennai, Tamil Nadu, India, Tamil Nadu ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
-
Customer Success Manager
14 hours ago
Chennai, Tamil Nadu, India Targetbay Full timeAbout TargetBay:TargetBay is an all-in-one Ecommerce Marketing Cloud that integrates core functionalities like customer profiling, review generation, segmentation, and automated email personalization to help Ecommerce entrepreneurs increase their sales. TargetBay's main products include BayEngage, BayReviews, and BayAds.Job Descriptions:Own the overall...
-
Customer Success Manager
2 days ago
Chennai, Tamil Nadu, India TargetBay Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout TargetBay:TargetBay is an all-in-one Ecommerce Marketing Cloud that integrates core functionalities like customer profiling, review generation, segmentation, and automated email personalization to help Ecommerce entrepreneurs increase their sales. TargetBay's main products include BayEngage, BayReviews, and BayAds.Job Descriptions:Own the overall...
-
Customer Success Manager III
1 week ago
Chennai, Tamil Nadu, India ZoomInfo Full timeZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.At ZoomInfo,...
-
Lead customer success manager
2 weeks ago
Chennai, Tamil Nadu, India Weekday AI (YC W21) Full time ₹ 12,00,000 - ₹ 20,00,000 per yearThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 12-20 LPA)Min Experience: 5 yearsLocation: chennai, bangalore, BengaluruJobType: full-timeIn this role, you will take ownership of a portfolio of customers and act as their primary point of contact. You will help them understand how to use the platform, guide them through implementation,...
-
Senior Customer Success Manager
2 weeks ago
Chennai, Tamil Nadu, India FourKites Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.Join a team of curious problem solvers that celebrates differences, leads with...