Project Manager

2 weeks ago

Kharar, Punjab, India Weekday AI Full time ₹ 10,00,000 - ₹ 30,00,000 per year

This role is for one of the Weekday's clients

Min Experience: 5 years

Location: mohali

JobType: full-time

As a Service Delivery Manager / Project Manager, you will be responsible for overseeing the complete lifecycle of cybersecurity project delivery, ensuring smooth execution and high-quality service outcomes for global clients. You will coordinate closely with technical teams, manage stakeholder expectations, and ensure operational excellence across all engagements. This role requires a structured and disciplined approach to managing secure environments, and professionals with experience in Cyber Command are strongly encouraged to apply due to their expertise in handling mission-critical operations.

Requirements

Key Responsibilities

Project Management

  • Lead cybersecurity projects from start to finish, ensuring delivery is on time, within scope, and aligned with project goals.
  • Develop detailed project plans, track milestones, and proactively manage risks, dependencies, and potential roadblocks.
  • Ensure project documentation, reporting, and communication flow seamlessly across teams and clients.

Service Delivery

  • Oversee day-to-day service delivery operations, ensuring SLA adherence and consistent client satisfaction.
  • Act as the primary escalation point for clients, ensuring timely resolution of issues and maintaining strong relationships.
  • Ensure delivery standards are met and continuously improved based on client feedback and performance metrics.

Team Leadership

  • Work closely with cross-functional cybersecurity and technical teams to support successful implementation and service operations.
  • Mentor team members, enabling skill growth, process discipline, and improved service quality.
  • Foster a collaborative and high-performance team culture.

Process Improvement

  • Evaluate current processes and implement enhancements to strengthen delivery efficiency and quality.
  • Introduce best practices across project execution, documentation, reporting, and service operations.
  • Champion continuous improvement to elevate the overall delivery framework.
What Makes You a Great Fit
  • 5+ years of experience in project management, service delivery, or similar roles, preferably within cybersecurity or IT service management.
  • Strong understanding of cybersecurity frameworks, service operations, and structured delivery methodologies.
  • Demonstrated ability to lead teams, manage client expectations, and drive projects to successful completion.
  • Excellent communication, problem-solving, and risk-management skills.
  • Experience in Cyber Command or similar structured, high-security environments is a strong advantage.
  • Ability to thrive in a fast-paced environment while maintaining precision, discipline, and operational integrity.

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