Intern - SRE

6 days ago

Bengaluru, Karnataka, India LeadSquared Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Intern – Site Reliability Engineer
Location:
Bangalore

About LeadSquared
LeadSquared is one of the fastest-growing SaaS companies in the CRM space, helping organizations automate and accelerate their sales and marketing processes. Over
1,700+ customers
and
2,00,000+ users
worldwide rely on our platform to drive high-velocity growth.

Backed by
Gaja Capital
and
Stakeboat Capital
, we're a
1,300+ strong global team
with presence across
India, the U.S., Middle East, ASEAN, ANZ, and South Africa
.

Highlights

  • Recognized among the Top 50 fastest-growing tech companies in India by Deloitte Fast 50.
  • Winner of Frost & Sullivan's 2019 Marketing Automation Company of the Year.
  • Featured in the FT 1000: High-Growth Companies Asia-Pacific list.
  • Top-rated product on G2Crowd, GetApp, and TrustRadius.

The Role
As an
SRE Intern
, you'll help ensure the availability, performance, and reliability of our 100% AWS-hosted cloud infrastructure. You'll work on optimizing performance, automating operations, and enhancing observability for our large-scale, cloud-native SaaS platform.

Key Responsibilities

  • Monitor and improve the availability, performance, and efficiency of our production systems.
  • Manage incidents, perform root cause analysis, and implement preventive measures.
  • Collaborate with DevOps, InfoSec, and Engineering teams to enhance reliability and scalability.
  • Work hands-on with tools like NewRelic, Grafana, Loggly, PagerDuty, Kibana, Site24x7, and AWS services such as RDS, ECS, EC2, Lambda, Redis, and more.
  • Strengthen observability, monitoring, and alerting systems.
  • Interact with customers to resolve infrastructure performance and security issues.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • Solid understanding of AWS services (EC2, RDS, Elasticsearch, Redis, SQS, API Gateway, Lambda, etc.) and monitoring tools.
  • Ability to manage a multi-tenant SaaS environment and troubleshoot production incidents.
  • Proficiency in analyzing OS and application performance metrics.
  • Strong documentation and communication skills.
  • Proactive mindset with attention to reliability, scalability, and continuous improvement.
  • Programming knowledge in Python preferred; AWS or ITIL certification is a plus.

Why Join Us

  • Work in a fast-paced, high-growth environment.
  • Opportunity for accelerated learning and rewards.
  • Flat hierarchy and approachable leadership.
  • Collaborate with some of the brightest minds in SaaS and cloud engineering.
  • Flexible work timings.

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