
SAP Customer data platform
2 weeks ago
Role & responsibilities
Mandatory / Preferred Skills: General Skills
- Good knowledge of SAP CDP(Cloud-Based Customer Data Platform) solutions and processes (with at least 3 years expertise)
- Answer technical queries regarding architecture, design, performance, and scalability.
- Support Completion of Functional Specification document.
- Advise on implementation best practices for leveraging the CDP APIs against the appropriate digital technologies via code samples, demonstrations, workshops, and trainings.
- Create Playbook document for common design components of end solution.
- Assist Customer development team to troubleshoot potential roadblocks and test solution.
- Multilingual communication skills in English
- Ability to collaborate with various business stakeholders to understand business challenges and business needs
- Ability to collaborate with project and IT team to derive solution and create user stories
- Ability to provide operational support. Collaborate with end customers & customer support agents to understand end user concerns
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