CSE (Customer Support Executive)

2 weeks ago


Vashi Navi Mumbai Maharashtra, India Shikshadarpana Full time ₹ 2,16,000 - ₹ 3,24,000 per year
  • Key Responsibilities:
  • Handle inbound calls and resolve customer queries related to insurance products (health, life, motor, general insurance, etc.).

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  • Make outbound calls for policy renewals, cross-selling, upselling, and lead generation.

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  • Explain insurance plans, benefits, premium calculations, and terms clearly to customers.

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  • Guide customers through claim procedures, documentation, and grievance handling.

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  • Maintain customer records in CRM and ensure timely follow-ups.

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  • Provide accurate and updated information to build trust and long-term relationships.

Job Type: Full-time

Pay: ₹17, ₹27,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • English (Required)
  • Hindi (Required)

Location:

  • Vashi, Navi Mumbai, Maharashtra (Required)

Work Location: In person



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