Customer Care Executive

17 hours ago

Navi Mumbai Maharashtra, India Edujam LLP Full time

Job Title: Customer Support Executive (CSE)

Location: Rabale / Thane

**Job Type**: Full-Time

**About Edujam LLP**:
Edujam LLP is a growing organization offering educational and technology-driven solutions. We are focused on delivering high-quality services while building long-term relationships with clients. Our work culture promotes learning, teamwork, and career growth for motivated individuals.

**Role Overview**:
We are looking for enthusiastic and dedicated Customer Support Executives to join our team. The role involves handling customer queries, resolving issues, and ensuring smooth customer interactions.

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner
- Provide accurate product information and assist with orders, returns, and refunds
- Record and maintain customer interactions in the CRM system
- Work with other teams to resolve customer concerns
- Maintain high service standards and ensure customer satisfaction

**Work Schedule**:
Shift: 10:00 AM - 7:00 PM

Days: Monday to Saturday

Weekly Off: Sunday

**Requirements**:

- Strong communication skills (verbal and written)
- Focused, dedicated, and customer-oriented attitude
- Willingness to learn and adapt

**Compensation**:
Internship (Freshers - CSE Interns): ₹8,000 per month (stipend)

Full-Time Employment (Freshers - CSE): ₹16,000 - ₹22,000 per month (in hand)

**Application Process**:
For more information or any queries, contact: +91 79 7776 8939

Join Edujam LLP and become part of a mission to transform careers through quality education and guidance. We look forward to connecting with you.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off

Work Location: In person

**Speak with the employer**
+91 79 7776 8939

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