Customer Care Executive
17 hours ago
Job Title: Customer Support Executive (CSE)
Location: Rabale / Thane
**Job Type**: Full-Time
**About Edujam LLP**:
Edujam LLP is a growing organization offering educational and technology-driven solutions. We are focused on delivering high-quality services while building long-term relationships with clients. Our work culture promotes learning, teamwork, and career growth for motivated individuals.
**Role Overview**:
We are looking for enthusiastic and dedicated Customer Support Executives to join our team. The role involves handling customer queries, resolving issues, and ensuring smooth customer interactions.
**Responsibilities**:
- Respond to customer inquiries in a timely and professional manner
- Provide accurate product information and assist with orders, returns, and refunds
- Record and maintain customer interactions in the CRM system
- Work with other teams to resolve customer concerns
- Maintain high service standards and ensure customer satisfaction
**Work Schedule**:
Shift: 10:00 AM - 7:00 PM
Days: Monday to Saturday
Weekly Off: Sunday
**Requirements**:
- Strong communication skills (verbal and written)
- Focused, dedicated, and customer-oriented attitude
- Willingness to learn and adapt
**Compensation**:
Internship (Freshers - CSE Interns): ₹8,000 per month (stipend)
Full-Time Employment (Freshers - CSE): ₹16,000 - ₹22,000 per month (in hand)
**Application Process**:
For more information or any queries, contact: +91 79 7776 8939
Join Edujam LLP and become part of a mission to transform careers through quality education and guidance. We look forward to connecting with you.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹22,000.00 per month
**Benefits**:
- Internet reimbursement
- Paid time off
Work Location: In person
**Speak with the employer**
+91 79 7776 8939
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