Opportunity in Top MNC For Facility Management in Chandigarh location

Dear Professional

Enrich & Enlight is an Executive Search Consulting co, specializing in Top Management positions for the selected client. We have been retained by ITES Company in Chennai , Currently we are looking for Facility Management role for them.

Please revert with your updated profile if you are interested for this position along with your CTC details

Good Day

Thanks & Regards,

Subashini.S

Enrich N Enlight

ENRICH & ENLIGHT

Position : Facility Management

Work Location : Chandigarh

Work Experience

Minimum

2years

Maximum

3-4 years

Min. Relevant

2 year+ Relevant experience in BPO/KPO Facility Management

Other Comments

Preferential Candidate having admin cross functional exposure with facility management

Reputed BPO/KPO/IT organization having employee base of 1500 or above

Skills / Experience Required

Must haves

• Excellent communication and organizational skills
• Flexibility to work in 24x7 shifts
• Experience in Facility Management, Vendor Management, invoice processing, reports
• Good computer skills with command over MS office
• Effective written communication with an ability to prepare metrics
• Public speaking skills

Good to haves

• Analytical and problem solving skills
• Ability to perform under pressure environment
• Multitasking abilities
• Effective Task management
• MIS

Key Competencies

Critical Competencies

Focus on results & output, customer focus

Additional Competencies

Effective communication and people leadership

Behavioral Attributes & Other Comments

collaboration and Team work, innovative and openness to learning

Experience : 2 to 4Years

Job Description:

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Senior Analyst_Roles and Responsibilities

Job Responsibilities

• Administer and control end to end physical security operations; identify & minimize potential challenges and shortcomings.
• Administer and control end to end facility Management; identify & minimize potential challenges and shortcomings to ensure maximum employee satisfaction. This will cover HK/Reception/OB/PB, Repair & Maintenance / AMC, Admin desk, Client Visit, Courier / Mail Management.
• Assist in end to end RFP process for all the areas across along with various related documentation in terms of contracting, NDA, necessary training etc.
• Attend MTM, QBRs with internal customers, weekly Admin call, weekly CCTV footage observations of security, Admin Open House; maintain a tracker of all observations and track closure of eta bound action items to improve/attain customer delight and provide better work environment to employees.
• Ensure end to end Client/Compliance/Process/Certification Audits, BCP activities, Fire Drill
• Timely closure of requests raised in Admin desk tool, Incidents & Accidents etc. to attain/achieve conformity to SLA with customers.
• Demonstrate himself as a team player with good inter personal skills and communication skills
• SLA and metrics based reporting and management of services to internal customer.
• Handling process deliverables viz. bills processing, snag list processing, AMC servicing schedules, facility reports, client visits
• Detailed attention to client visits and seamless arrangements on request
• Meeting timelines with quality deliverable
• Enhanced Customer satisfaction through ESAT scores
• Cost saving through innovative techniques