E-Commerce Executive

13 hours ago


Mohali, Punjab, India 7cc08af2-f892-4b74-8bd6-6d1d0e12beb1 Full time ₹ 3,60,000 - ₹ 4,80,000 per year

We are looking for a skilled E-commerce Executive with hands-on experience managing Shopify stores for international brands. The ideal candidate will be responsible for product listing, order management, reporting, website updates, and ensuring smooth day-to-day operations of the e-commerce store.

This role requires someone who understands Shopify backend functionalities, international marketplace standards, and has worked in a fast-paced e-commerce environment.

Key Responsibilities

Shopify Store Management

  • Manage day-to-day operations of the Shopify website.
  • Update products, collections, pricing, offers, and website banners.
  • Ensure product pages are accurate, SEO friendly, and updated regularly.

Product Listing & Inventory

  • Create and optimize product listings (titles, descriptions, tags, metadata).
  • Manage stock updates, SKU mapping, variants, inventory syncing, and tracking.
  • Coordinate with design and content teams for product uploads.

Orders & Operations

  • Monitor and manage orders, shipments, cancellations, returns & refunds.
  • Coordinate with logistics partners and warehouse team for dispatch.
  • Ensure timely order fulfillment and tracking updates.

Website Optimization

  • Identify improvements to increase conversion rate and customer experience.
  • Conduct QA checks for broken links, missing data, page layouts, and mobile responsiveness.

Customer Support Coordination

  • Assist customer support with product details, order status, and returns.
  • Maintain accurate product and process documentation.

Reporting & Analytics

  • Track key metrics: orders, traffic, conversion rate, product performance.
  • Prepare weekly/monthly reports and share insights for improvements.

Required Skills & Experience

  • 2–4 years of experience in e-commerce operations.
  • Must have experience working on Shopify (admin panel & apps).
  • Experience working for international e-commerce brands (USA/Canada/UK preferred).
  • Strong understanding of product listings, SEO, and website maintenance.
  • Knowledge of tools like Shopify Apps, Google Sheets/Excel, Canva (optional).
  • Ability to work independently with attention to detail.

Good to Have (Bonus Skills):

  • Knowledge of Klaviyo email flows
  • Basic understanding of Google Analytics, Meta Pixel, Shopify Apps
  • Experience integrating apps like , Recharge, Loox, Bold, etc.

Work Environment

  • Work Mode: Onsite – Mohali
  • Opportunity to work with global e-commerce brands
  • Fast learning, growth-driven culture
  • Competitive salary + performance-based incentives

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Application Question(s):

  • Do you have working experience with international e-commerce brands (USA/Canada/UK/Australia)?
  • Have you managed Shopify stores independently or as part of a team?
  • Have you updated product listings, pricing, inventory, and store content on Shopify?
  • Are you comfortable working from office in Mohali?

Work Location: In person



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