Help Desk

1 week ago


Noida, Uttar Pradesh, India TO THE NEW Full time ₹ 15,00,000 - ₹ 28,00,000 per year

What you'll do:

  • We are seeking a highly skilled and detail-oriented professional with advanced MacOS and Windows expertise to join our team. The ideal candidate will possess a strong background in troubleshooting, DevOps support, and enterprise-level endpoint management.

What you need:

  • Provide high-level MacOS and Windows troubleshooting, including advanced network management and certificate store management.
  • Collaborate with in-house developers to resolve issues related to DevOps command-line tools and certificate invocation, including formatting tool syntax to reference specific certificates in the local certificate store.
  • Work directly with end users and vendors to support the successful operation of command-line tools, ensuring proper configuration and functionality.
  • Administer and manage devices using Jamf; experience with Jamf is essential.
  • Experience with NetSkope DLP for data loss prevention and endpoint protection.
  • Exposure to DevOps tools such as Visual Studio Code (VSCode) and Node Package Manager (NPM).
  • Review, maintain, and improve technical documentation for internal processes and user guidance.
  • Participate in knowledge transfer sessions with peers, end users, and cross-functional teams.

What sets you apart

  • Exposure to tools such as NetSkope DLP, VSCode, and NPM

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