Help Desk
2 weeks ago
What you'll do:
- We are seeking a highly skilled and detail-oriented professional with advanced MacOS and Windows expertise to join our team. The ideal candidate will possess a strong background in troubleshooting, DevOps support, and enterprise-level endpoint management.
What you need:
- Provide high-level MacOS and Windows troubleshooting, including advanced network management and certificate store management.
- Collaborate with in-house developers to resolve issues related to DevOps command-line tools and certificate invocation, including formatting tool syntax to reference specific certificates in the local certificate store.
- Work directly with end users and vendors to support the successful operation of command-line tools, ensuring proper configuration and functionality.
- Administer and manage devices using Jamf; experience with Jamf is essential.
- Experience with NetSkope DLP for data loss prevention and endpoint protection.
- Exposure to DevOps tools such as Visual Studio Code (VSCode) and Node Package Manager (NPM).
- Review, maintain, and improve technical documentation for internal processes and user guidance.
- Participate in knowledge transfer sessions with peers, end users, and cross-functional teams.
What sets you apart
- Exposure to tools such as NetSkope DLP, VSCode, and NPM
-
It Help Desk Analyst
5 days ago
Noida, Uttar Pradesh, India SDG Corporation Full time ₹ 2,00,000 - ₹ 6,00,000 per yearSDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize...
-
Senior Associate – Service Desk
4 days ago
Noida, Uttar Pradesh, India Coforge Full time ₹ 5,00,000 - ₹ 12,00,000 per yearCompany DescriptionCoforge is a global digital services and solutions provider specializing in delivering real-world business impact through deep domain expertise and emerging technologies. As the 7th largest Indian IT services firm, Coforge recorded $1.45 billion in revenue in FY25, and enters FY26 with a $1.55 billion executable order book. Coforge...
-
Service Desk Manager
6 days ago
Noida, Uttar Pradesh, India Wipro Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and...
-
Help Desk Executive
1 week ago
Noida, Uttar Pradesh, India Galaxy Blue Sapphire Plaza Full time ₹ 3,00,000 - ₹ 4,50,000 per yearGood communication skills and Handling email, phone calls.Both written and verbal communication are crucial for effective interaction .Managing calendars, Scheduling meetingsWelcoming visitors and directing them to their destination.. Required Candidate profileProficiency in Microsoft Office.Good communication skills.Handling email, phone callsManaging...
-
Service Desk Manager
2 weeks ago
Noida, Uttar Pradesh, India Wipro Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob DescriptionRole:Service Desk ManagerDo: ESSENTIAL DUTIES/RESPONSIBILITIES :Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use...
-
IT Service Desk
3 days ago
Noida, Uttar Pradesh, India Shiv Nadar School Full time ₹ 2,00,000 - ₹ 8,00,000 per yearResponsibilities:Service Desk Management:Act as the single point of contact for users seeking IT support.Process incoming service requests from clients (via telephone, email, and other means).Answer all incoming telephone calls on the Service Desk support line.Create service tickets using the SNS ticketing system.Assess ticket resolution timeframe and...
-
Service Desk
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearService Desk - Technical Support Req ID: 334438 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk - Technical Support to join our team in Noida, Uttar Pradesh...
-
Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAbout Sopra SteriaSopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies...
-
Noida, Uttar Pradesh, India Sopra Steria Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany Description About Sopra SteriaSopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies...
-
Noida, Uttar Pradesh, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per yearReq ID: 338898NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a helpdesk senior service desk- Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Senior...
