Help Desk

SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize...

Summary:This role provides critical support to authors, editors, and other stakeholders by responding to inquiries and escalating complex issues. The ideal candidate will possess strong communication and problem-solving skills, and a commitment to providing high-qualityservice.Responsibilities:Respond to a wide range of inquiries from authors and other...

Service Desk - L1 and L2 Support Tech Mahindra is Hiring for Service desk Role - L1 and L2 Support (WFO) Roles & Responsibilities:Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. ...

Company DescriptionCoforge is a global digital services and solutions provider specializing in delivering real-world business impact through deep domain expertise and emerging technologies. As the 7th largest Indian IT services firm, Coforge recorded $1.45 billion in revenue in FY25, and enters FY26 with a $1.55 billion executable order book. Coforge...

Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and...

Job Title: IT Support Executive / Customer support associate.Company Name: Trust Fin CorpLocation: Delhi NCRJob Type: Full-timeJob Responsibilities:Computer systems aur network ki daily maintenance aur troubleshootingSoftware installation, configuration, aur updates manage karnaPrinters, CCTV, internet routers, aur other IT equipment ka support denaUser...

Good communication skills and Handling email, phone calls.Both written and verbal communication are crucial for effective interaction .Managing calendars, Scheduling meetingsWelcoming visitors and directing them to their destination.. Required Candidate profileProficiency in Microsoft Office.Good communication skills.Handling email, phone callsManaging...

Job DescriptionRole:Service Desk ManagerDo: ESSENTIAL DUTIES/RESPONSIBILITIES :Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use...

Hiring Front Desk Executive for leading management institute based in Noida. Candidate must be flute in English and Hindi and should have minimum one year experience of managing front desk.Job Title: Front Desk Executive / ReceptionistDepartment: Administration / Admissions SupportReports To: Admin Head / Registrar / HR HeadPurpose of Role: To manage visitor...

Responsibilities:Service Desk Management:Act as the single point of contact for users seeking IT support.Process incoming service requests from clients (via telephone, email, and other means).Answer all incoming telephone calls on the Service Desk support line.Create service tickets using the SNS ticketing system.Assess ticket resolution timeframe and...