Customer Service Representative
4 days ago
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Dehradun. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, managing customer service protocols, and enhancing the overall customer experience.
Qualifications
- Experience in Customer Service, Customer Support, and Customer Satisfaction
- Skills in Customer Interaction and Customer Experience Management
- Excellent communication and interpersonal skills
- Ability to handle customer issues and resolve them effectively
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Pleasant demeanor and patience, especially when dealing with challenging customers
- Experience in a similar role is an asset
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