Customer Success Associate

Customer Success Associate Location: Coimbatore (On-site with travel to partner colleges as needed)About is an AI-first EdTech startup connecting colleges, corporates, and young talents. We enable employability and skill visibility through real-time digital portfolios and smart assessments.Role Overview: We are looking for a Customer Support &...

About the Customer Success RoleThe Customer Success Manager (CSM) plays a vital part in fostering strong relationships with customers, promoting software adoption, and addressing customer concerns.Key Responsibilities:Manage customer expectations properly across all areas.Maintain thorough documentation of account details and activities.Monitor customer...

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...

Customer Service AssociateWe are seeking a highly motivated and customer-focused professional to fill the role of Customer Service Associate.About the Role:The ideal candidate will serve as the primary point of contact for clients via phone, email, and chat.Responsibilities include responding promptly to inquiries and providing accurate information about...

We are looking for a dynamic and empathetic Client Success Associate to drive meaningful client relationships for our corporate gifting vertical. This role will be the bridge between warm leads and lasting client relationships, ensuring every corporate client receives an experience as delightful as the gifts they order.ResponsibilitiesLead Conversion:Engage...

Company OverviewTeachEdison is an innovative Education Technology company dedicated to creating high-performance software solutions for educators. Our flagship product, EdisonOS, is transforming knowledge commerce, elevating teaching and learning experiences. With a team size of 11-50 employees, our headquarters are in Bangalore, and we pride ourselves on...

Company OverviewTeachEdison is an Education Technology Company dedicated to creating high-performance software for educators. Our flagship product, EdisonOS, is a robust operating system for knowledge commerce that empowers educational professionals worldwide. Located in Bangalore, we pride ourselves on our innovative approach to software development within...

Customer Experience ChampionAs a seasoned customer success professional, you will be instrumental in driving exceptional experiences for our clients. This role requires a deep understanding of client needs and the ability to tailor solutions to meet their unique objectives.Key Responsibilities:• Customer Insights: Gather and analyze key performance...

Job Title: Customer Support AssociateWe are seeking a skilled and customer-focused professional to join our team as a Customer Support Associate. In this role, you will be responsible for providing exceptional support to our customers via various communication channels.Key Responsibilities:To deliver top-tier customer service by addressing and resolving...

Job Title: Customer Experience AssociateWe are seeking a skilled and empathetic professional to provide exceptional customer support via voice communication. The ideal candidate will be responsible for delivering proactive onboarding, engaging with at-risk customers, and resolving issues related to billing, platform access, and general inquiries.Key...