Growth Manager

2 days ago

Bengaluru, Karnataka, India BlueKaktus Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Designation Client Growth Manager - Farming

Location Bangalore

Shift Timings 09:00 AM to 06:00 PM

MUST HAVE Eligibility - 2-3 years of Fashion Retail Experience in India is a must. Preferably In the Apparel Brand Sapce.

Role Overview:

We are seeking a proactive and data-driven Client Growth Manager – Farming to own and drive revenue growth through upsell and cross-sell motions across our existing customer base. The ideal candidate brings strong commercial acumen, deep experience in farming within SaaS organizations, and a consultative mindset to unlock maximum value for customers while achieving revenue expansion targets.

Key Responsibilities:

Farming Strategy & Execution


• Own the end-to-end farming lifecycle including account planning, opportunity identification, solution scoping, and closure.


• Partner with Customer Success Managers and Delivery teams to develop and execute

account growth plans.


• Collaborate with product and pre-sales teams to craft compelling proposals based on

customer maturity, usage patterns, and needs.

Upsell & Cross-sell Ownership


• Identify high-potential upsell and cross-sell opportunities through data-driven analysis and

client engagement.


• Drive product adoption by positioning relevant modules/features that align with customer

pain points.


• Proactively engage clients via QBRs, roadmap alignment sessions, and value realization

reviews to expand product footprint.

Client Relationship & Stakeholder Management


• Build deep relationships with key stakeholders (CxOs, functional heads) within existing

accounts to influence buying decisions.


• Act as a strategic advisor to clients and collaborate on long-term digital transformation

initiatives.

Revenue & Metrics Accountability


• Own and deliver expansion revenue targets – both recurring and one-time.


• Track, analyze, and report on farming pipeline, deal velocity, win rates, and forecasting.


• Ensure CRM hygiene and maintain accurate deal data and notes.

Cross-functional Collaboration


• Work closely with Product, Customer Success, and Marketing teams to build contextual

collaterals and drive GTM for expansion use cases.


• Provide customer feedback and competitive insights to influence roadmap and strategy.

Key Requirements:


• 7–10 years of experience in account farming, upsell/cross-sell or customer growth roles in

SaaS/tech companies.


• Proven track record of meeting/exceeding revenue targets in a farming role.


• Strong understanding of SaaS business models, value selling, and customer lifecycle

management.


• Experience working with ERP/Supply Chain/MarTech/CRM/HRTech or similar enterprise

software preferred.


• Excellent interpersonal, negotiation, and presentation skills.


• Strong analytical skills with experience in tools like Salesforce, HubSpot, or Gainsight.


• MBA from a Tier 1 college.


• 2–5 years in B2B sales. Candidates from SaaS, ERP, garment-tech sales backgrounds are

strongly preferred.


• Understanding garment/textile manufacturing and factory operations is a strong plus.


• Educational background from NIFT or similar institutions is a plus, but not mandatory. We

value candidates with proven experience in domain-specific sales


• Must be fluent in the local regional language and proficient in English.


• Hands-on with CRM tools (e.g. HubSpot), mobile demo platforms, and presentations.


• Strong in consultative/solution selling


• Strong relationship-building and follow-up discipline

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