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Automotive Store Manager
2 weeks ago
SUMMARY
Role: Experience Center Manager
Roles and Responsibilities
Overall management of the store
Restoring of Brand Champions to ensure that the store is manned at all times
Ensure daily, weekly & monthly conversion targets are met for the store
Ensure leads are being followed up by the team
Ensure lead allotment is uniform for the Brand Champions
Ensure finance support is provided to customers with the help of financers
Ensure sales SOP is being followed by the store team
Hire, train, motivate, counsel and monitor the performance of all new-vehicle sales employees
Maintain an accurate daily log that reflects all sales activities in the Experience Center
Ensure proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system
Develop, implement and monitor a follow-up system for new-vehicle purchasers
Maintain teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process
Conduct daily and weekly sales meetings
Stay up to date of market trends at all times by conducting analysis and monitoring competitors' activities
Come up with suggestions and recommendations for in-store merchandising, customer service approach and other areas to improve the business
Produce daily, weekly, monthly quarterly, yearly sales, KPI and other communicated reports
In-charge of stock count, control and proper record of all stock movements and inventory
Ensure consistency in customer service by all associates based on established SOPs
Handle after sales queries and complaints
Provide on-job training to the team members
Ensure strong communication between the associates and transfer of all important information within the team
Qualifications ,Experience & Skills
Excellent interpersonal and communication skills
Enthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitude
Demonstrable success gained as Store Manager with a recognized retail brand
Demonstrate leadership capabilities and regularly exceeds expectations
People skills with the ability to lead and motivate a team
Ability to work in high-pressure situations and to think on your feet
Strong business acumen-use of business analytics
Minimum Education Any Graduate
Experience : Minimum 3-7 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience).
Requirements
Experience of managing store and sales
Team handling experience
3.Inventory handling experience
4.Managing customer and escalation
Requires:
- Any Graduate with 3-7yr experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as store manager or store in-charge
- Flexibility on time
- Open for Filed sales
- Good Communication skills
Benefits
Salary: 3.5 LPA to maximum 4.5 LPA CTC
Notice period : up to a maximum of 15 days.
