Website Manager
23 hours ago
We're hiring a Website Manager to lead the performance, experience and operations of our fashion e-commerce website. This role is ideal for someone with hands-on Salesforce Commerce Cloud (SFCC) experience, a product-first mindset, and an eye on the evolving AI-driven digital landscape.
Key Responsibilities:
- Manage day-to-day website operations, including all new developments on Salesforce Commerce Cloud
- Work with the tech agency to drive all enhancements and align bug fixes on a regular basis
- Drive UX improvements, CRO, and website performance
- Collaborate cross-functionally with tech agency, marketing, merchandising and ecom operations.
- Use AI tools for personalization, automation, content, and analytics
- Monitor KPIs (CVR, traffic, speed, load time, bounce rate, search efficiency, etc) and generate actionable insights
- Lead digital innovation through A/B testing, customer journey enhancements, and agile planning
Requirements:
- 2-5 years in e-commerce website management
- Strong experience with SFCC (Business Manager, CMS workflows)
- Familiarity with AI tools is good (ChatGPT, etc)
- Working knowledge of GA4, SEO, UX, and e-commerce analytics is preferred
- Fashion or premium/luxury D2C background preferred
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