
OJT – Front Office
2 days ago
We are looking for a highly motivated and enthusiastic individual to join our team as an OJT - Front Office trainee. This position is ideal for freshers with 0 -1 years of experience, offering the opportunity to learn and grow with our organization in the hospitality industry.
Roles and Responsibility
- Manage front office operations, ensuring seamless day-to-day activities.
- Provide exceptional customer service, responding to queries and resolving issues promptly.
- Coordinate with various departments to ensure efficient workflow and high-quality service delivery.
- Maintain accurate records and reports, performing necessary administrative tasks.
- Develop and implement effective communication strategies to enhance customer satisfaction.
- Collaborate with colleagues to achieve common goals and objectives.
Job Requirements
- Strong interpersonal skills and the ability to work well under pressure.
- Excellent problem-solving skills, with the capacity to think critically and creatively.
- Ability to adapt to changing situations and priorities, demonstrating flexibility and resilience.
- Strong attention to detail, maintaining accuracy and quality in work.
- Effective teamwork skills, working collaboratively with others to achieve shared goals.
- Strong analytical skills, gathering data and insights to inform decision-making.
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