Senior Technical Consultant

2 days ago


Bengaluru, Karnataka, India Blue Yonder Pvt Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

IN-Sr Technical Consultant - Cloud (Change Management, ITIL, ITSM)

Scope:

The Sr Technical Consultant – Cloud acts as the point of escalation for infrastructure operations, responsible for handling complex issues, driving root cause analysis, and implementing long-term solutions. This role also contributes to infrastructure design, optimization, and strategic initiatives, while mentoring L1/L2 teams and ensuring adherence to best practices.

Our current technical environment:

• Microsoft Azure

• VMware ESXi

What you'll do:

• Serve as the technical escalation point for critical incidents and cross-domain issues.

• Perform deep-dive troubleshooting, root cause analysis (RCA), and long-term fixes for recurring problems.

• Lead infrastructure upgrades, migrations, and complex changes across compute, storage, network, and cloud environments.

• Work closely with L3 and architecture teams on solution design, providing operational insights and recommendations.

• Drive process improvements and establish advanced SOPs, runbooks, and knowledge-sharing documents.

• Collaborate with security and compliance teams to enforce governance and risk mitigation.

• Engage with vendors for escalations, patch management, and advanced product support.

• Contribute to capacity planning, performance benchmarking, and cost optimization efforts.

What we are looking for:

  • Bachelor's degree in IT/Computer Science/Electronics (preferred) or equivalent diploma.
  • 6–9 years of experience in infrastructure support/engineering roles.
  • Change manager/change management expert.
  • Leading and driving bridge calls.
  • Relevant certifications (e.g., Microsoft, Red Hat, VMware, CCNA, ITIL Intermediate) are highly desirable.
  • Expertise in at least two core domains (e.g., Windows/Linux servers, virtualization, storage/backup, networking, cloud).
  • Strong troubleshooting and analytical skills for complex, multi-layered issues.
  • Experience with scripting/automation (PowerShell, Python, Ansible, Terraform, etc.).
  • Familiarity with enterprise monitoring, ITSM, and infrastructure orchestration tools.
  • Good understanding of ITIL processes with experience driving problem/change management.
  • Strong communication and collaboration skills to coordinate across teams.
  • This role involves rotational shifts, including night shifts, to provide 24/7 application support.
  • Flexibility to work weekends and public holidays as per shift schedule.
  • Ability to handle responsibilities independently during off-hours.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience LevelSenior Level

  • Bengaluru, Karnataka, India SGITAL - AI Workflows Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionSGITAL is a boutique partner of AI platform ServiceNow, serving customers in Singapore, Malaysia, India, Australia, and New Zealand. We have delivered over 800 workflows for enterprise customers across various sectors such as IT, HR, Risk, Security, Finance, Procurement, Project Management, and Operations. As a certified ServiceNow...


  • Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ACL Digital seeks Senior Technical Consultants to provide technical support and expertise for Oracle ERP and Project Portfolio Management (PPM) suites, including Oracle EBS and Oracle Fusion Finance applications. Responsibilities include managing proactive patch analysis and application, handling database cloning, tuning, and instance maintenance, and...


  • Bengaluru, Karnataka, India Finastra Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...


  • Bengaluru, Karnataka, India Fidelity International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the OpportunityJob Type: PermanentApplication Deadline: 30 November 2025Job DescriptionTitle TECHNICAL CONSULTANT - COLLABORATION SERVICESDepartment Enterprise Collaboration ServicesLocation BangaloreReports To SENIOR TECHNICAL CONSULTANTLevel TECHNICAL CONSULTANTWe're proud to have been helping our clients build better financial futures for over 50...


  • Bengaluru, Karnataka, India PRADEEPIT CONSULTING SERVICES PVT LTD Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are looking for a skilled Senior SAP GTS/GTM Technical Consultant with 5-10 years of experience to join our team. The ideal candidate will have a strong background in IT Services & Consulting, specifically in SAP GTS/GTM technical consulting.Roles and ResponsibilityCollaborate with cross-functional teams to design and implement SAP GTS/GTM...

  • Senior Consultant

    2 days ago


    Bengaluru, Karnataka, India Merative Full time US$ 1,00,000 - US$ 1,50,000 per year

    Join a team dedicated to supporting the crucial mission of improving health outcomes.At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences...


  • Bengaluru, Karnataka, India godrej infotech ltd, Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description About the Business & Position Overview Job Profile Key ResponsibilitiesResponsible for troubleshooting, resolving the problem tickets, incidents on Salesforce design, development, testing of enhancements, new requirements on Salesforce using best practices Senior Salesforce Developer/technical consultant with solid...


  • Bengaluru, Karnataka, India Oracle Financial Services Software Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Principal Consultant Senior consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer...


  • Bengaluru, Karnataka, India Intervue Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About: is revolutionising the technical hiring landscape by providing an all-in-one platform that streamlines the interview process. Our mission is to empower companies to hire better and faster through standardized, scalable, and efficient technical interviews.With a growing presence in the India, US, and MENA regions, and a dynamic team based in HSR...


  • Bengaluru, Karnataka, India, Karnataka Black Box Full time

    Senior Technical Consultant (Avaya Voice)Job DescriptionResponsible for exceptional client service that cannot be resolved by Tier 1 support by providing technical support engineering through analyzing and troubleshooting the most difficult and advanced technical problems and resolving complex hardware, software, network and connectivity problems via several...