Receptionist/Front Office Assistant
6 days ago
Our client seeking a professional, organized, and friendly Receptionist to manage our
front desk and perform various administrative and clerical tasks. As the first point
of contact for the company, the ideal candidate will create a positive first
impression for visitors and callers and ensure that all reception activities run
smoothly and efficiently.
Key Responsibilities
• Greet and Welcome Visitors: Warmly greet all clients, visitors, and employees,
ensuring a professional and welcoming atmosphere.
• Manage Communication: Answer, screen, and forward incoming phone calls
using a multi-line phone system and handle all email and written
correspondence in a professional and timely manner.
• Maintain Security: Follow security protocols by monitoring the visitor logbook,
issuing access badges, and ensuring building entry procedures are followed.
• Manage Mail and Deliveries: Receive, sort, and distribute daily mail, packages,
and deliveries, and coordinate courier pickups as needed.
• Scheduling and Calendar Management: Maintain detailed calendars,
schedule meetings and appointments, and coordinate conference room
bookings.
• Office Maintenance: Ensure the reception area and all common areas (e.g.,
meeting rooms, break areas) are tidy, presentable, and well-stocked with
necessary supplies.
• Administrative Support: Assist with various administrative and clerical tasks,
including filing, data entry, photocopying, and preparing documents or reports.
• Inventory Management: Monitor office supplies inventory and place orders
for replacements when needed.
Required Skills and Qualifications
• Proven Experience: Prior work experience as a Receptionist, Front Office
Representative, or in a similar customer service role is a plus.
• Education: Any Degree BBM/BA/BCom or equivalent is required.
• Communication Skills: Excellent verbal and written communication skills, with
a professional and courteous demeanour.
• Technical Proficiency: Competency in Microsoft Office Suite (Word, Excel,
Outlook) and hands-on experience with office equipment (e.g., printers, fax
machines, multi-line phones).
• Organizational Abilities: Strong organizational skills and excellent attention to
detail.
• Multitasking & Time Management: Ability to multitask, prioritize tasks
effectively, and remain calm under pressure in a fast-paced environment.
• Customer Service: A proactive, customer-focused attitude and problem-
- solving skills to address inquiries and issues efficiently.
6 days work. No Hybrid.
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