Shift Manager

1 day ago


Garhi Harsaru Gurugram Haryana, India Ready kitchens and consulting Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Summary:

The Shift Manager is responsible for overseeing daily operations during assigned shifts, ensuring smooth workflow, excellent customer service, and adherence to company standards. This role involves supervising staff, managing inventory, handling cash, and maintaining hygiene and safety protocols.

Key Responsibilities:

  • Supervise and coordinate the activities of team members during the shift.
  • Ensure all food and service standards are maintained according to company guidelines.
  • Manage opening and closing duties, including cash handling and reporting.
  • Monitor inventory levels and assist in daily stock checks.
  • Handle customer complaints or issues promptly and professionally.
  • Maintain cleanliness, hygiene, and safety standards in the workplace.
  • Train and motivate staff to deliver excellent service.
  • Communicate effectively with management about shift performance, issues, or requirements.
  • Ensure compliance with company policies, health, and safety regulations.

Qualifications & Skills:

  • Minimum 1–3 years of experience in restaurant or retail operations (supervisory experience preferred).
  • Strong leadership, communication, and organizational skills.
  • Ability to handle high-pressure situations and make quick decisions.
  • Basic knowledge of POS systems and cash handling.
  • Flexible to work in shifts, including weekends and holidays.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Work Location: In person


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