NOC Engineer
3 days ago
Key Responsibilities
* Network Monitoring: Continuously track traffic, performance, and security using monitoring tools.
* Incident Management: Detect, troubleshoot, and resolve outages, slowdowns, and malfunctions.
* Troubleshooting: Quickly address connectivity, bandwidth, or hardware failures.
* Alert Management: Review and prioritize alerts, escalating critical issues as required.
* Performance Optimization: Analyze network performance and recommend improvements.
* Documentation: Maintain detailed logs of incidents, resolutions, and escalations.
* Maintenance Support: Assist in planned upgrades, patches, and routine maintenance.
* Collaboration: Work closely with IT, security, and engineering teams to resolve complex issues.
* Security Monitoring: Monitor traffic and logs for potential threats, escalating to security teams when necessary.
* Customer Support: Provide timely technical assistance to internal teams and clients.
Qualifications & Skills:
Education: BCA / MCA / B.Tech in Computer Science, IT, Electronics, or related fields.
Willingness to work in rotational shifts (24x7 NOC environment).
Job Types: Full-time, Fresher
Pay: ₹10, ₹12,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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