Business Data Analyst – Corporate Functions Technology

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Overall Job Purpose

M&G Prudential has the ambition to become the best loved and most successful savings company. A key enabler of this strategy is the underlying Technology that will support our growth agenda with new technical propositions, recruiting and retaining the right talent, as well as transforming our cost-base through simplification and automation.

We are seeking a highly analytical and business-savvy Data Business Analyst to join our Finance Data Delivery team. The successful candidate will play a key role in bridging the gap between business needs and data-driven solutions, supporting transformation initiatives across Finance Operations and Actuarial functions. The Ideal candidate will work with the Product Owners, Business SMEs, Data Owners and the Scrum team to understand and analyse the data needs of the projects they are working on, do conceptual, logical and physical data mapping, and be the SPOC for any data queries for the engineering and testing team. Preferably, they will have experience in Insurance and/or Investment Management industry.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks.

Primary Key Responsibilities (Top 3-5 KRA)

• Collaborate with stakeholders to gather, analyse, and document business requirements related to data and reporting.
• Translate business needs into functional specifications and data mapping documents.
• Conduct structured interviews and mock requirement exercises to assess analytical thinking.
• Work closely with data engineers and SMEs to ensure solutions are aligned with business goals.
• Support the development and enhancement of data models, dashboards, and reporting tools.

Additional Responsibilities :

• Facilitate workshops and walkthroughs to validate requirements and proposed solutions.

• Identify and resolve data quality issues and blockers in collaboration with technical teams.

• Maintain documentation using tools such as MS Visio and Confluence.

Key Stakeholder Management

Internal

• UK Finance Accounting
• UK Finance Actuarial
• UK Corporate Functions technology

External

• Software Suppliers
• External Consultants

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have) :

• Strong understanding of data analysis, data governance, and business process modelling.
• Experience in comparing, analysing data sets, patterns and schemas
• Proficiency in data analysis tools and software (i.e. SQL, Excel, Python)
• Excellent communication and stakeholder management skills
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with Agile methodologies and tools (e.g., JIRA, Scrum).
• A scientific mindset and structured problem-solving approach
• Attention to detail and data accuracy

Knowledge & Skills (Additional) :

• Basic knowledge of Pyspark, Python, Azure
• Proficiency in data visualisation tools (e.g., Power BI).
• Experience with Azure technologies (e.g., Logic Apps, Data Factory) is a plus

Experience:

• Minimum 6–10 years of experience as a Business/Data Analyst in financial services or insurance.
• Strong understanding of data analysis, data governance, and business process modelling.
• Experience in comparing, analysing data sets, patterns and schemas
• Proficiency in data analysis tools and software (i.e. SQL, Excel, Python).
• Experience with Azure technologies (e.g., Logic Apps, Data Factory) is a plus

Educational Qualification:

• Bachelor's or master's degree in IT
• Project Management Professional (PMP) / PRINCE II certification is a plus
• IIBA CBAP Certification

M&G Behaviours relevant to all roles:

Tell it like it is : Respectfully speaking up to create better ways forward – both direct and empathetic

Own it now : Putting your name on things with confidence to drive progress and results quickly

Moving it forward Together : forming cross functional teams to seize the right opportunities and solve real problems

With Care and integrity…

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.