Business Unit Manager

3 days ago

Indore, Madhya Pradesh, India CLR FACILITY SERVICES PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Responsibilities

Operational Oversight: Lead end-to-end facility operations, ensuring compliance with service level agreements (SLAs), quality standards, and client requirements.

Financial & Budget Management: Develop and manage budgets, monitor P&L performance, and conduct financial analysis to drive profitability and cost control.

Client Relationship Management: Serve as the key point of contact for clients, ensuring high levels of customer satisfaction through regular engagement and value-added service delivery.

Team Leadership & Development: Manage and mentor a diverse team, fostering a culture of continuous improvement, accountability, and high performance.

Contract & Vendor Management: Oversee contract administration including renewals, negotiations, and vendor performance management.

Risk & Compliance: Identify operational risks and implement mitigation plans; ensure compliance with safety, legal, and regulatory standards.

Data-Driven Decision Making: Analyze operational data and generate reports to support strategic planning and continuous improvement initiatives.

Business Development Support: Identify opportunities for account growth through up-selling, cross-selling, and supporting proposal development for new contracts.

Qualifications & Requirements:

Minimum of 5 years in a similar role within the facility management industry.

Proven experience in managing multi-site operations, teams, and client portfolios.

Strong understanding of business operations, financial management, and contract execution.

Excellent communication, interpersonal, and leadership skills.

Bachelor's degree in business administration, Facilities Management, or related field (preferred).

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