Patient Coordinator
1 week ago
Job Title: Patient Coordinator (UK Time Zone – Dental Company)
Company: Imperial Dental Group
Location: Chennai, India (Work from Office)
Job Type: Full-time
Industry: Dental / Healthcare
Salary: ₹40,000 – ₹50,000 per month (based on experience)
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About Us
Imperial Dental Group is a UK-based dental company with a growing network of clinics across the UK. Our focus on delivering high-quality patient care is supported by a skilled international team. We are now hiring Patient Coordinators to join our full-time support team based in Hyderabad, working according to UK time zone hours.
This role is ideal for healthcare graduates with excellent communication skills looking to apply their background in a non-clinical, professional setting.
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Key Responsibilities
- Handle inbound and outbound calls for our UK dental clinics
- Schedule, confirm, and update patient appointments
- Maintain accurate records of all patient interactions
- Coordinate with UK-based clinic staff for smooth operations
- Respond to patient queries politely and professionally
- Follow up with patients via phone, email, or WhatsApp as needed
- Ensure a high level of patient service at all times
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Requirements
- Bachelor's degree in BDS, MBBS, Physiotherapy, or another healthcare-related field (preferred)
- Excellent spoken and written English is mandatory
- Clear, confident, and professional communication skills
- Comfortable working full-time on UK time zone hours from our Hyderabad office
- Proficient with computers and basic digital tools (Excel, email, etc.)
- Reliable, organized, and capable of working in a fast-paced environment
- Prior call center or customer service experience is a plus
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Nice to Have
- Experience dealing with international (especially UK) clients
- Familiarity with healthcare or dental service environments
- Ability to remain calm and professional under pressure
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Working Details
- Working Hours: UK business hours
- Winter shift (India): 1:30 PM – 11:30 PM IST Summer shift (India): 12:30 PM – 10:30 PM IST
- Working Days: Monday to Saturday (6 days/week)
- Location: Chennai, India (Work from Office)
- Salary Range: ₹40,000 – ₹50,000 per month (based on experience)⸻
How to Apply
To apply, please send the following to
- Your CV
- A brief cover letter explaining your background and why you're a good fit
- Optionally, a short voice note to showcase your spoken English (preferred)
Applications without a cover letter or voice note may not be prioritized.
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Job Type: Full-time
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
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