Sea Freight Operations Manager

4 days ago

Sakinaka Mumbai Maharashtra, India GO GAUGE LOGISTICS Full time

Key Roles & Responsibilities:

  • Manage end-to-end sea freight import and export operations for FCL and LCL, ensuring smooth coordination from booking to final delivery.
  • Monitor shipment milestones, vessel schedules, and ensure timely execution of all operational tasks.
  • Handle carrier bookings, follow up on schedules, transit times, and freight validity.
  • Ensure accuracy of documentation including BL drafts, SI, MBL/HBL, invoices, packing lists, COO, and other required documents.
  • Ensure compliance with customs rules, DG shipping requirements, port regulations, and company SOPs.
  • Coordinate with CHA teams for BE/BOE filing, documentation approvals, and D/O release.
  • Communicate with customers regularly, provide shipment updates, resolve service issues, and maintain high service standards.
  • Liaise with shipping lines, NVOCCs, transporters, warehouses, CFS, and CHAs for seamless operations.
  • Negotiate with carriers and vendors for competitive freight rates, free time, and operational support.
  • Prepare and verify job costing, vendor bills, customer invoices, and ensure correct margins.
  • Monitor operational expenses and work towards improving cost efficiency and profitability.
  • Handle escalations related to delays, port/CFS issues, detention/demurrage, or documentation errors.
  • Take corrective actions and recommend improvements in SOPs where necessary.

Requirements:

  • 2-4 years of experience in sea freight operations within a freight forwarding company.
  • Strong understanding of carrier processes, port operations, customs regulations, and international shipping practices.
  • Excellent knowledge of Incoterms, BL procedures, FCL/LCL operations, and end-to-end sea freight workflow.
  • Strong communication, customer handling, and negotiation skills.

Job Types: Full-time, Permanent

Pay: ₹40, ₹58,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time

Work Location: In person

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