Sr. Production Engineer

Sr. Production Engineer

Location: Gurugram, Haryana, India

About Naehas

Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale—faster and more efficiently. Trusted by some of the world's largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement.

We're growing our team in Gurgaon (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product.

About the Position

We are seeking a highly skilled Senior Production Engineer with a strong background in Amazon Web Services (AWS) to join our infrastructure and reliability engineering team. The ideal candidate will have extensive experience designing, automating, scaling, and supporting production systems in cloud environments. You will work closely with engineering, DevOps, and security teams to ensure high availability, performance, and reliability of our platforms.

Skills & Responsibilities:

Production Support & Reliability

• Own uptime, scalability, and reliability of mission-critical production systems.
• Monitor, troubleshoot, and resolve production issues, ensuring minimal downtime and rapid incident response.
• Build observability into systems (metrics, logging, tracing) using tools such as CloudWatch, Prometheus, Grafana, or Datadog.

AWS Infrastructure Engineering

• Architect, build, and optimize cloud infrastructure using AWS services (EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, VPC, IAM, etc.).
• Implement and manage autoscaling, load balancing, and high availability solutions.
• Work with containerized environments (Docker, Kubernetes/EKS, or ECS Fargate).

Automation & Tooling

• Develop Infrastructure as Code (IaC) using Terraform, AWS CDK, or CloudFormation.
• Automate CI/CD pipelines with tools like GitHub Actions, Jenkins, or GitLab CI.
• Implement release management strategies to ensure safe and fast deployments.

Security & Compliance

• Implement AWS security best practices across IAM, networking, encryption, and monitoring.
• Partner with security teams to ensure compliance with regulatory and industry standards.

Collaboration & Leadership

• Partner with developers to optimize services for production readiness.
• Mentor junior engineers on cloud best practices, automation, and troubleshooting.
• Contribute to incident postmortems, root cause analyses, and reliability improvement initiatives.

• 7+ years of experience as a Production Engineer, Site Reliability Engineer (SRE), or DevOps Engineer.
• Education must be equivalent to a Bachelor's or Master's degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes.
• Strong expertise with AWS services in a production environment.
• Proficiency with Linux systems administration and networking fundamentals.
• Hands-on experience with containers (Docker, Kubernetes/EKS, ECS Fargate).
• Proficiency in Infrastructure as Code (Terraform, AWS CDK, CloudFormation).
• Experience with CI/CD pipelines and Git-based workflows.
• Strong knowledge of monitoring, logging, and alerting systems.
• Solid scripting/programming skills (Python, Bash, or Go).

Preferred Qualifications:

• AWS Certified Solutions Architect / DevOps Engineer certification.
• Experience managing large-scale distributed systems.
• Exposure to multi-region architectures and disaster recovery strategies.
• Familiarity with modern databases (RDS, Aurora, DynamoDB, MongoDB).
• Prior experience in a fast-paced SaaS or fintech environment.

At Naehas, people and culture are at the heart of everything we do. The best way to understand our work environment is through the values we live by:

• Reality – Recognize and address challenges early
• Ownership – Be self-aware and take personal responsibility
• Courage – Always give your best, even in tough situations
• Trust – Respect and uplift your teammates; focus on building each other up
• Curiosity – Stay driven to explore and understand new ideas and solutions
• Flexibility – Embrace adaptability and innovation over rigid efficiency
• Integrity – Uphold our reputation above all else

If these values speak to you, we're excited to meet you.

Here's what you can expect as a team member at Naehas:

• Competitive compensation
• A comprehensive benefits package, including health coverage
• A casual, inclusive workplace where your ideas are valued and respected
• The agility and energy of a fast-growing, profitable startup
• Flexible work arrangements to support work-life balance
• Complimentary meals to keep you energized throughout the day

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