Mega Drive For Chat Process
2 weeks ago
Job Description:
We are hiring enthusiastic candidates for the Non-Voice Process with Indias leading online grocery platform. This is a great opportunity for freshers and experienced professionals to build a stable career in customer support.
Roles & Responsibilities:
- Handle customer queries through chat and email professionally and efficiently.
- Provide accurate information related to orders, delivery, refunds, and product details.
- Ensure customer satisfaction by resolving issues within turnaround time.
- Maintain and update internal databases with relevant information.
- Coordinate with the internal team for escalations and follow-ups.
Required Skills:
- Good written and verbal communication skills (English mandatory).
- Typing speed: Minimum 25–30 WPM with good accuracy.
- Basic computer knowledge (MS Office, Email handling, Browsing).
- Ability to multitask and handle pressure in a fast-paced environment.
Eligibility:
- Qualification: 10+2 / Graduate / Diploma
- Freshers and experienced candidates can apply
- Age: Upto 29 years
Salary:
- Freshers: 17,000 Take Home
- Experienced: Up to 20,000 Take Home (based on experience)
Shift:
- Day Shift (Rotational)
- 5 days working, 2 days rotational off
Benefits:
- In-house opportunity with Bigbasket
- Growth & learning environment
- Incentives and performance bonuses
- Work From Home after 2-3 Months on Performance base
Interview Details:
Walk-in Drive: StepStone Consultancy, Tin Factory, Bangalore
Date: Friday, 24th October 2025
Time: 10:00 AM – 3:00 PM
Contact:
- Chirag –
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