ITIL Problem Manager

5 - 7 Years Opening Chennai, Kochi, Trivandrum Role description Job Title: Major Incident & Problem Manager Overview: We are seeking a highly experienced Major Incident & Problem Manager to lead critical incident response efforts and ensure timely resolution of business and customer-impacting incidents in a 24x7x365 environment. This role acts...

10+ years of experience in Service Delivery and / or IT infrastructure OperationsLead and mentor a team of network reliability engineers and service management, assigning tasks and ensuring efficient operations Build and maintain strong relationships with clients, addressing their concerns, and providing regular performance updates Monitor network...

Dear CandidateGreetings from TCS TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Incident ManagerLocation: ChennaiExperience Range: 8 to 12 years Job Description:Desired Competencies:Ensures effective communication...

Job DescriptionDoRESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the...

Must-HaveHands-on experience in managing the Infra Mgmt., Disaster Recovery and Capacity Mgmt.Experience in L3 Production SupportHands-on with Python ScriptingTroubleshooting and Debugging: Investigating and resolving errorsFlexible for shiftsGood-to-HaveITIL Certification or good understanding of ITIL ConceptsKnowledge of Infra Mgmt., Disaster Recovery and...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an IT Manager located in Chennai. The IT Manager will be responsible for overseeing and managing the company's IT infrastructure, ensuring system efficiency, and implementing technology solutions to meet business needs. Day-to-day tasks include managing...

Role: GCP VDC Network EngineerJob Location: Chennai, Hyderabad, Bangalore, Pune, GurgaonExperience:8 + Years of Experiencewith exposure to GCP Networking,IaaCTerraformRequirements:GCP 1 - Product & Environment Provisioning - GCP, Jenkins, Groovy, GITOPS, SMEE, GKE, container lifecycle, Terraform & Terraform Cloud, Python, Scripting, ITIL, Incident...

• 10+ years of IT program/project delivery experience • Strong background in financial planning, budgeting, and governance.• BFSI or large-scale enterprise experience preferred.• Knowledge of ITIL, Agile, Scrum, and Change Management.

Job Description- Alarm Monitoring, Fault Localization / Correction / Verification*- Corrective Maintenance (centralized routines) *- Liaises with subcontractors and 3rd parties to resolve faults- Liaises with other service providers regarding network outages- Should be open to work in night shifts (24/7 support)- Engineer should be ready to provide emergency...

We are seeking a skilled and proactive ServiceNow Administrator to manage, maintain, and optimize our ServiceNow platform. This role is critical in ensuring smooth operation of our ticketing system and driving automation and efficiency across IT service processes. The ideal candidate will have hands-on experience with ServiceNow modules and a strong...