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Customer Support Internship

2 weeks ago

Seminary Hills Nagpur Maharashtra, India Choira Musictech Full time ₹ 80,000 - ₹ 1,20,000 per year

Company Overview:

Choira MusicTech is a leading innovator in the music technology industry, dedicated to empowering musicians and creators worldwide. We're committed to excellence in both our products and customer experience, fostering a culture of growth and collaboration.

Position Overview:

We're seeking a proactive and driven Customer Support Intern to join our team. This role offers hands-on experience in a fast-paced environment, supporting our mission of providing top-notch service to our valued customers.

Responsibilities:

● Respond promptly to customer inquiries via email, phone, and chat.

● Assist customers with product-related questions and issues.

● Document customer interactions accurately in our CRM system.

● Collaborate with teams to ensure timely issue resolution.

● Contribute to knowledge base articles and FAQs.

Job Types: Full-time, Fresher, Internship

Pay: ₹5, ₹8,000.00 per month

Work Location: In person