it support specialist

2 weeks ago


Bengaluru, Karnataka, India SKYLARK DIGI SOLUTIONS Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Position - IT Support Specialist

Location
: Bangalore

Work Mode
: Onsite | 24×7 Shift (Primarily Night Shifts)

Interview Mode
: Virtual

Notice Period
: Immediate to 30 Days

Openings
: 2

Experience Required
: 2 to 6 Years

Salary
: Up to 12 LPA (Based on experience band)

Responsibilities:

User & Group Management

  • Manage users/groups in Microsoft 365 Entra ID and Google Workspace
  • Handle provisioning, de-provisioning, and access control

Networking & Security

  • Troubleshoot routing, switching, VPNs, firewalls
  • Perform packet analysis, resolve connectivity issues
  • Work with tools like CrowdStrike or similar

Scripting & Automation

  • Write basic scripts in Python, Bash, or PowerShell
  • Automate tasks and support cybersecurity initiatives

Communication & Prioritization

  • Explain technical concepts clearly to end-users
  • Prioritize and manage multiple support tickets

Qualifications:

  • Microsoft 365 Entra ID
  • Google Workspace (User/Group Management)
  • VPNs, Firewalls, Routing/Switching
  • CrowdStrike or Similar Security Tools
  • Python, Bash, PowerShell (Basic scripting)
  • Strong Communication & Time Management Skills


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