sales force QA

3 days ago

Navi Mumbai, Maharashtra, India Infinityquest It Services Full time

Job Title: Salesforce QA Tester / QA Analyst

Location: Mumbai (Work from Mumbai eClerx Office)

Job Type: Contract | Immediate Joiner Preferred

About the Role

We are looking for a proactive and detail-oriented Salesforce QA Tester / QA Analyst to strengthen our Quality Assurance practice. This role is critical in ensuring robust, reliable, and business-ready Salesforce applications that directly impact enterprise performance. As part of a collaborative cross-functional team, you will partner with developers, business analysts, and stakeholders to design scalable test strategies, validate mission-critical functionality, and champion quality excellence.

Key Responsibilities

  • Quality Assurance Strategy

  • Develop, execute, and optimize test plans, test cases, and reusable test scripts for Salesforce applications

  • Define comprehensive test coverage across Lightning components, Flows, Apex classes, Visualforce pages, APIs, and integrations

  • Testing & Validation

  • Conduct manual and automated testing to validate Salesforce configurations, customizations, and end-to-end workflows

  • Perform regression, system integration, and smoke testing to ensure stability after every release

  • Collaborate with business teams to facilitate User Acceptance Testing (UAT) and provide hands-on support to end-users

  • Defect Management & Reporting

  • Identify, log, and track defects using Jira, ensuring timely resolution and traceability

  • Maintain detailed test documentation, metrics, and reports to provide visibility into quality outcomes

  • Collaboration & Continuous Improvement

  • Work closely with developers and solution architects to align QA activities with business requirements

  • Advocate for QA best practices, improving test processes and accelerating delivery cycles
  • Leverage GitHub and version control systems for managing QA assets and automation code

Requirements

  • Experience & Expertise

  • Proven track record in Salesforce testing, including APIs, integrations, Lightning development, and custom objects

  • Strong understanding of Salesforce architecture, data models, workflows, and automation tools

  • Hands-on experience with automation tools such as Selenium, Provar, or equivalent frameworks (preferred)

  • Methodology & Mindset

  • Familiarity with Agile/Scrum delivery models, sprint testing, and CI/CD pipelines

  • Excellent analytical thinking, communication, and problem-solving skills.
  • Salesforce certification(s) such as Salesforce Certified Testing Lifecycle Manager or Platform Developer I/II (preferred)

Nice to Have

  • Exposure to Salesforce DX and DevOps toolchains
  • Prior QA experience within large-scale CRM ecosystems
  • Knowledge of broader QA methodologies, performance testing, and security testing

Education

  • Bachelors degree in Computer Science, Information Technology, or a related discipline

Why Join Us?

  • Opportunity to work on high-impact Salesforce projects across diverse industries
  • A dynamic, collaborative environment where your expertise in QA directly influences customer experience and business outcomes
  • Continuous learning through exposure to advanced Salesforce ecosystems, QA automation frameworks, and DevOps practices

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