Customer Support Associate

1 week ago

Kolkata, West Bengal, India Jconnect Infotech Full time ₹ 1,20,000 - ₹ 1,50,000 per year

Role & responsibilities

Job description

Role & responsibilities :

  • Provide Voice support to International Clients.
  • Handling Customer Queries
  • Delivering excellent customer service
  • Adhering to communication standards
  • Problem Solving

Preferred candidate profile :

  • Resource should have Excellent Communication Skills
  • Resource should be flexible to work in night shifts.
  • Freshers are eligible.
  • 1-2 years of experience in CSA domain are also eligible to apply provided that candidate have all the documents from previous organisation.
  • Graduates are eligible to apply (No MBA/Civil/Mechanical/LLB)
  • Undergraduates are eligible to apply(NO PURSUING CANDIDATES)
  • Immediate Joiners required

Seniority Level :

  • Entry Level

Perks and benefits :

  • Transportation Facility
  • Medical Health Insurance
  • Permanent Position
  • No Bonds or Agreements
  • Direct payroll
  • On the job training

Interested Candidates can WhatsApp their CVs at with the subject line "Kolkata CSA" (Only FRESHERS should apply)

Role: Customer Retention - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

Preferred candidate profile

Role: Customer Retention - Voice / Blended

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required

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