Senior Manager- Crew Systems

3 days ago

Gurgaon, Haryana, India IndiGo (InterGlobe Aviation Ltd) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Brief About The Role/ Team/ Candidate Requirement
The Crew Systems team within the Operations Control Center (OCC) is responsible for managing and optimizing crew planning, tracking, and communication through advanced technology solutions.

The Manager/Senior Manager – Crew Systems will lead initiatives to enhance system performance, ensure seamless integration between crew management systems and other operational platforms, and support day-to-day OCC operations through automation and process improvement.

The ideal candidate will bring deep knowledge of airline crew operations, hands-on experience with crew management software, and the ability to bridge business needs with technical solutions. This role requires close collaboration with Flight Operations, Crew Scheduling, IT, and vendor partners.

Qualifications & Experience

  • Bachelor's degree in engineering, Aviation Management, Computer Science, or related field.
  • Minimum 10 years of experience in Airlines or Aviation Software companies.
  • Proven experience working with Crew Management Systems (e.g., Jeppesen, AIMS, Sabre, or similar).
  • Strong understanding of airline operational processes, particularly crew scheduling, tracking, and regulatory compliance (FDTL/FTL).

Skill set

  • Expertise in Crew Management software configuration, troubleshooting, and process optimization.
  • Strong data analytics and reporting skills to support decision-making.
  • Working knowledge of system interfaces between OCC, rostering, and flight operations tools.
  • Ability to lead cross-functional teams and manage vendor relationships.
  • Excellent problem-solving, project management, and communication skills.
  • Familiarity with automation tools, AI-based alerting, or digital transformation initiatives in operations is an added advantage.

Key Competencies

  • Analytical Thinking: Ability to interpret operational data to drive efficiency and compliance.
  • Stakeholder Management: Works effectively with internal departments and external vendors.
  • Leadership: Capable of leading system-driven transformation and managing a small technical/functional team.
  • Adaptability: Responds swiftly to dynamic operational environments and system challenges.
  • Attention to Detail: Ensures accuracy in data flow, configurations, and rule-based logic.
  • Process Orientation: Focused on standardization, automation, and continuous improvement.

Job responsibility

  • Lead the management and maintenance of Crew Management Systems used by OCC.
  • Ensure system configurations align with regulatory, contractual, and operational requirements.
  • Coordinate with IT and vendors for issue resolution, upgrades, and new feature implementations.
  • Analyze crew operational data to identify performance gaps and improvement opportunities.
  • Support integration of crew systems with flight ops, roster, and communication tools.
  • Drive projects to enhance automation, reduce manual interventions, and improve alerting accuracy.
  • Liaise with OCC managers and crew planning teams to align system capabilities with business needs.
  • Prepare system performance reports and present insights to senior management.
  • Train and guide end-users on new functionalities, updates, and best practices.
  • Ensure system reliability, data integrity, and compliance with audit standards.

  • Deputy Manager Finance

    5 days ago

    Gurgaon, Haryana, India Senior Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company DescriptionCompany DescriptionSenior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive...

  • Senior Executive

    7 days ago

    Gurgaon, Haryana, India IndiGo (InterGlobe Aviation Ltd) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ensure crew rosters are planned in adherence to DGCA regulations as well as the Indigo Airlines defined policies. The complexity of maintaining these planned rosters especially with large crew numbers will form the most challenging aspect of this position.Maintain communication with internal and external vendors to ensure smooth delivery of crew rosters...

  • Senior Manager Product

    2 weeks ago

    Gurgaon, Haryana, India Antara Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Employee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...

  • Senior Manager Finance

    2 weeks ago

    Gurgaon, Haryana, India Antara Senior Living Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Employee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...

  • Assistant Manager

    4 days ago

    Gurgaon, Haryana, India IndiGo Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Role Summary:This role is responsible for managing hotel selection, contracting, and operational coordination for cockpit crew across global and domestic destinations. The candidate will ensure equitable hotel allocation aligned with crew rosters, company policies, and operational readiness.Key Responsibilities:Hotel Contracting & SelectionIdentify and...

  • Senior Associate

    1 week ago

    Gurgaon, Haryana, India Aviation Indeed™️ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Senior Associate – Inflight Standards & ProceduresFunction: Customer ExperienceLocation: GurugramJob PurposeThe Senior Associate – Inflight Standards & Procedures will be responsible for developing, implementing, and maintaining world-class inflight service standards and operating procedures. The role aims to ensure consistent, high-quality...

  • System Installation

    2 weeks ago

    Gurgaon, Haryana, India InXee Systems Pvt. Ltd Full time ₹ 1,08,000 - ₹ 1,80,000 per year

    Job Title: System Installation & Commissioning EngineerAbout the RoleWe are looking for a motivated System Installation & Commissioning Engineer to join our technical team. This role is ideal for freshers or diploma holders who have a passion for Ubuntu/Linux systems, networking basics, and hands-on troubleshooting. The role will primarily involve on-site...

  • Relationship Manager

    6 days ago

    Gurgaon, Haryana, India Antara Senior Care Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Role OverviewWe are seeking a high-performing and driven Regional Account Manager (Sales Manager) who will be responsible for selling our premium luxury residences to discerning senior customers, NRIs, HNIs, and their families. The role involves managing and expanding the Gurgaon broker ecosystem, enabling direct sales, and building lasting relationships...

  • Senior Executive Management Information System

    4 days ago

    Gurgaon, Haryana, India PCOS Levelup4women healthcare Private Limited. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionPCOS Levelup4women healthcare Private Limited is a dedicated team of professionals with expertise in clinical nutrition, lifestyle nutrition, and exercise. We exclusively support women, helping over 1500 women with PCOS reversal, structured fat loss, and maternity nutrition. Our focus is on empowering women to achieve their health goals...

  • Senior Executive Management Information System

    6 days ago

    Gurgaon, Haryana, India LevelupforWomen Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Company DescriptionWe are a team of passionate professionals specializing in clinical nutrition, lifestyle nutrition, and exercise, dedicated to working exclusively with women. Our team has successfully helped over 300 women with PCOS reversal, structured fat loss, and maternity nutrition. At LevelupForWomen, we are committed to empowering women with the...