Associate SME

2 weeks ago

Pune, Maharashtra, India Microland Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description:Education Qualification :Any Graduate (Engineering / Science) Skills :Primary -> Technology | Endpoint Management - 1E Tachyon | 3 - ExperiencedPrimary -> Technology | Endpoint Management - Tanium | 3 - ExperiencedSecondary -> Domain | IT in Banking | Customer Support | 3 - ExperiencedTertiary -> Behavioral | Aptitude | Communication | 3 - Experienced Certification :Technology | TCPEM/TCA As a 1E Tachyon/Tanium Level 3 Administrator, you will play a critical role in providing expert support for the configuration and management of 1E Tachyon. You will lead the efforts to ensure the effective utilization of real-time endpoint management capabilities, providing guidance to junior administrators and collaborating with IT teams.Key Responsibilities:1. Strategic Planning and Design: Develop and implement a strategic vision for 1E Tachyon/Tanium that aligns with the organization s goals and objectives.Lead the design and optimization of 1E Tachyon/Tanium infrastructure, including agents, modules, and policies.Endpoint Management Leadership: Oversee the configuration and optimization of 1E Tachyon/Tanium, ensuring efficient client management, endpoint settings, and real-time capabilities.Implement advanced configurations for enhanced endpoint management.User Support and Training: Provide expert support for end-users of the 1E Tachyon/Tanium platform, addressing complex issues, endpoint configurations, software deployments, and troubleshooting.Offer training and mentorship to Level 1 and Level 2 administrators and end-users.Software Deployment Expertise: Lead software packaging and deployment efforts using 1E Tachyon/Tanium, implementing efficient software distribution, patch management, and automation strategies.Create and maintain advanced deployment packages and automation scripts for software installations.Inventory Management and Compliance: Oversee the maintenance of an accurate inventory of hardware and software assets across endpoints.Ensure compliance with industry standards and regulations, and implement advanced security updates and patches.Advanced Troubleshooting and Problem Resolution: Provide Level 3 support for complex 1E Tachyon/Tanium-related issues, incidents, and user problems.Conduct root cause analysis for challenging technical problemsLocation:India - PuneCreated On:11-Jun-2025

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