Associate SME

2 weeks ago

Pune, Maharashtra, India Microland Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description

:

Education Qualification :

Any Graduate (Engineering / Science)

Skills :

Primary -> Technology | Endpoint Management - 1E Tachyon | 3 - Experienced

Primary -> Technology | Endpoint Management - Tanium | 3 - Experienced

Secondary -> Domain | IT in Banking | Customer Support | 3 - Experienced

Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced

Certification :

Technology | TCPEM/TCA

As a 1E Tachyon/Tanium Level 3 Administrator, you will play a critical role in providing expert support for the configuration and management of 1E Tachyon. You will lead the efforts to ensure the effective utilization of real-time endpoint management capabilities, providing guidance to junior administrators and collaborating with IT teams.

Key Responsibilities:

1. Strategic Planning and Design:

  • Develop and implement a strategic vision for 1E Tachyon/Tanium that aligns with the organization s goals and objectives.

  • Lead the design and optimization of 1E Tachyon/Tanium infrastructure, including agents, modules, and policies.

  • Endpoint Management Leadership:

  • Oversee the configuration and optimization of 1E Tachyon/Tanium, ensuring efficient client management, endpoint settings, and real-time capabilities.

  • Implement advanced configurations for enhanced endpoint management.

  • User Support and Training:

  • Provide expert support for end-users of the 1E Tachyon/Tanium platform, addressing complex issues, endpoint configurations, software deployments, and troubleshooting.

  • Offer training and mentorship to Level 1 and Level 2 administrators and end-users.

  • Software Deployment Expertise:

  • Lead software packaging and deployment efforts using 1E Tachyon/Tanium, implementing efficient software distribution, patch management, and automation strategies.

  • Create and maintain advanced deployment packages and automation scripts for software installations.

  • Inventory Management and Compliance:

  • Oversee the maintenance of an accurate inventory of hardware and software assets across endpoints.

  • Ensure compliance with industry standards and regulations, and implement advanced security updates and patches.

  • Advanced Troubleshooting and Problem Resolution:

  • Provide Level 3 support for complex 1E Tachyon/Tanium-related issues, incidents, and user problems.

  • Conduct root cause analysis for challenging technical problems

Location

:

India - Pune

Created On

:

11-Jun-2025

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