WFM Logistics Executive

10 hours ago

Ahmedabad, Gujarat, India Advantmed Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Executive Summary:

  • Candidate who has at least 2+ years' experience in working in a US patients logistics and planning based company
  • Should be sound in United States geography at state and county level
  • Possess excellent communication and negotiation skills
  • Analytical skills should be decent too involving studying performance trends and making decisions accordingly
  • Experience in working on Power BI would be an added advantage.

Key Responsibilities:

  • Providers planning based on client goals and capacity
  • Maximizing screenings and increase home visits for providers
  • Daily member inventory review and membership release
  • Oversight on deliverables and internal audits
  • Strong coordination with other cross functional teams and raising requirements and can escalate things as per the escalation matrix
  • Maintain internal teams trackers to gauge progress on deliverables
  • Provide end to end support to internal as well as external customers
  • Monitoring the Teams/Internal Chat groups for queries throughout the day and timely addressing it
  • Always maintain high quality standards in delivery of work
  • Performing review/audits on critical deliverables requiring a second level check
  • Coordination and follow up with other departments for deliverables, exhibit outstanding team player skills
  • Active contribution to the adherence of departmental/organizational SLAs with clients
  • Achieve individual and teams KPIs benchmarks.

Skills and Competencies:

  • Good communication skills, verbal and written. Should be able to seamlessly communicate with our onshore team
  • Moderate to Expert proficiency in Microsoft Office including MS Excel
  • Knowledge of MS Outlook and moderate to expert proficiency in email exchanges

Experience in Power BI and SQL would be beneficial.

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