customer support associate-acer process

1 day ago

Bengaluru, Karnataka, India Upskill Academy Full time ₹ 18,000 - ₹ 25,000 per year

Job Title: Customer Support Associate – Acer Process

Location: Work from Office

Job Type: Full-time

About the Role:

We are hiring enthusiastic and customer-focused individuals for the Acer Process. The ideal candidate should have good English communication skills and be willing to work in a rotational shift environment.

Eligibility Criteria:

Qualification:

  • B.Com, BBM, B.Sc, B.A, Diploma, BCA
  • (Note: BE/B.Tech candidates are not eligible for this process)

Languages Required:

  • Hindi and English (Both mandatory)

Versant Level:

  • Minimum Level 5

Working Days: 6 days a week

Shifts:

  • Females: 7:00 AM – 8:00 PM (Rotational)
  • Males: 7:00 AM – 12:00 AM (Rotational)
  • Week Off: 1 rotational off

Compensation:

  • Fresher: ₹22,000 CTC per month
  • Experienced: Up to ₹25,000 CTC per month
  • Quarterly Bonus: ₹4,215

Key Responsibilities:

  • Handle customer queries efficiently via call/chat/email.
  • Provide accurate information and resolve issues promptly.
  • Maintain customer satisfaction by delivering professional service.
  • Meet performance targets and adhere to quality standards.

Requirements:

  • Excellent verbal and written communication in English.
  • Good interpersonal and problem-solving skills.
  • Willingness to work in rotational shifts.
  • Immediate joiners preferred.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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