Mortgage Insurance

5 days ago

Pune, Maharashtra, India Coforge Full time US$ 30,000 - US$ 60,000 per year

Qualification- Any Graduate/Under Graduate

Experience- Minimum 6 months to 4 Years experience in international voice process

Designation- Team Member

Role & Job Description

  • Good Knowledge of Insurance processing (US)
  • Good Reading Comprehension i.e. ability to read text, understand its meaning and process it
  • Has prior experience in back office operations
  • Should meet the daily Production Target defined in the process
  • Ensure accuracy, touch time and other applicable service levels of the transactional processing
  • Share & follow best practices
  • Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays
  • Should be able to perform in multiple processes
  • Escalate any deviation to defined process & seek immediate assistance

Essential Skills

  • Excellent Verbal & Written communication with neutral accent.
  • Must have prior experience in international calling, preferable US.
  • Domain expert in Insurance- USA.
  • Computer skills Windows OS, MS office 2003, Image Applications, Etc.
  • Should understand customer Quality & productivity expectations
  • Quick learner and adapt to changes quickly
  • Good Typing Skills ( 30/35 words per minute)

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