
Pest Control Back Office Executive
10 hours ago
Key Responsibilities
- Administrative Support
- Handle day-to-day office operations and documentation.
- Maintain service schedules, agreements, and client records.
- Assist in preparing quotations, work orders, and invoices.
- Customer Coordination
- Manage incoming calls, emails, and customer queries.
- Schedule pest control services and coordinate with technicians.
- Send AMC (Annual Maintenance Contract) reminders and service follow-ups.
- Data Management
- Update CRM/ERP systems with client and service details.
- Maintain proper records of complaints, services, and payments.
- Prepare MIS reports for management review.
- Finance & Billing
- Support billing process – invoices, GST filing coordination, and payment follow-ups.
- Track outstanding payments and coordinate with accounts.
- HR & Operations Support
- Assist in attendance, leave records, and technician allocation.
- Coordinate with HR for staff hiring and training requirements.
- Compliance & Documentation
- Ensure service reports, chemical usage records, and safety documentation are maintained.
- Prepare reports for audits and compliance requirements.
Skills Required
- Good communication and coordination skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Knowledge of CRM or service management software (preferred).
- Attention to detail and ability to multitask.
- Basic knowledge of billing & GST documentation.
Job Type: Full-time
Pay: ₹17, ₹21,800.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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