ARIS configuration Admin/ Senior Consultant Specialist

2 weeks ago

Hyderabad, Telangana, India HSBC Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job descriptionIn this role, you will:
  • Lead the customization and optimization of ARIS models, templates, and method filters to align with organizational standards and business process requirements
  • Manage ARIS database configuration, including template setup, object libraries, and mass import/export of objects and attributes to support large-scale deployments
  • Collaborate closely with IT, business architects, project managers, and other stakeholders to ensure successful implementation and alignment of ARIS solutions with business objectives
  • Configure the structure of portal content, including defining which business objects, models, and attributes are displayed and how they are organized within the portal.
  • Customize the visual display of content, such as modifying themes, layouts, and branding to align with organizational standards and user preferences.
  • Utilize the "Manage configuration sets" functionality in ARIS Administration to create and adjust portal configuration sets (e.g., Classic, Default), tailoring the portal experience for different user groups or business needs.
  • Set up and manage portal navigation hierarchies, allowing for intuitive navigation through process areas, document repositories, or other organizational structures by specifying root and sub-elements.
  • Create and configure custom portal elements, determining which ARIS models and object types are visible and how they are presented to users.
  • Integrate external resources and documents into the portal, providing users with direct access to relevant information and supporting materials.
  • Modify and transfer configuration sets between servers as needed, ensuring consistency and scalability across environments.
  • For advanced customization, edit and manage XML configuration files to unlock extended portal configuration options, which requires technical expertise and appropriate administrative rights.
  • Continuously document and maintain portal configuration changes, ensuring traceability and facilitating future updates or troubleshooting.
Requirements
  • Person should have 10 years of Experience in ARIS and Business Process Management
  • Excellent interpersonal and communication skills
  • Strong analytical and problem-solving skills
  • Ability to multi-task effectively
  • Must adapt to change quickly and be able to assess impacts where necessary
  • Quick starter to troubleshoot/resolve incidents and business support items
  • Good to have knowledge on Agile technologies (JIRA, Confluence)
  • Good to have Knowledge on ServiceNow Incident, Problem and Change Management
  • Troubleshoot and fixing incidents, Keeping the system up and running, timely escalation to Lead
  • Assist other IT teams as well as Business stakeholders with your solutions during major/critical incidents
  • Ensure the service operations quality is up to the organization standards
  • Adhere to Agile methodology (example Scrum, Kanban & Jira etc)
  • Mentoring the Agile PoDs on the RTB optimization and making sure no defects Postproduction
  • Should have flexible in working hours, ready to work in shift and on call

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