Area Manager
2 days ago
Roles & Responsibilities:
- Oversee and manage multiple retail outlets within the assigned region, ensuring consistent sales growth and operational excellence.
- Conduct daily sales reviews and ensure branches achieve revenue targets through upselling, cross-selling, and promotional activities.
- Plan and monitor staff duty rosters, ensuring adequate manpower allocation across all outlets.
- Lead and facilitate morning sales briefings with Branch Managers to align daily goals and priorities.
- Ensure strict adherence to SOPs, hygiene standards, and grooming protocols across all branches.
- Conduct branch audits including cash verification, stock reconciliation, licenses, and compliance checks.
- Drive corporate sales opportunities and build long-term B2B customer relationships.
- Monitor and analyze sales reports (daily, weekly, monthly) to identify trends and areas of improvement.
- Organize and participate in weekly one-to-one meetings with Branch Managers to review performance and address challenges.
- Provide training and coaching to teams on product knowledge, SOPs, customer service, and sales techniques.
- Ensure strict monitoring of product quality (QC), non-availability items, and near-expiry products with proper up-selling strategies.
- Implement and monitor FIFO process, wastage control, and return product management.
- Coordinate with production and maintenance teams to ensure smooth supply chain flow and equipment upkeep.
- Support marketing activities at the branch level to enhance customer walk-ins and brand visibility.
- Evaluate customer feedback, walk-in patterns, and offer suggestions to senior management for improved service and promotions.
- Participate in daily Branch Manager conference calls and provide inputs to General Manager/Head Office.
- Ensure discipline in financial processes including petty cash checks, random audits, and stock closing verifications.
- Act as a link between Head Office and Branches, ensuring all directives, new SOPs, and organizational goals are effectively communicated and implemented.
Contact:
Mr. Thavaselvan - Head HR
Job Types: Full-time, Permanent
Pay: From ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
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