Customer support
1 day ago
Company Description
At HoneyVeda, we harvest and deliver a variety of mono and multi-floral honeys, including Ajwain Honey, Lychee Honey, and Eucalyptus Honey, through our own beekeeping practices. With the capacity to operate more than 1000 bee colonies across multiple Indian states, we supervise the entire value chain of honey production, ensuring the highest quality. Our focus is on sustainable beekeeping practices and natural honey harvesting, emphasizing care for honeybees and the environment.
Role Description
This is a full-time on-site role for a Customer Support Representative located in Ahmedabad. The Customer Support Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include providing technical support, analyzing customer feedback, and maintaining a positive and professional demeanor in all interactions.
Qualifications
- Strong Customer Support and Customer Satisfaction skills
- Excellent Interpersonal Skills
- Proficiency in Technical Support and Analytical Skills
- Good communication skills, both written and verbal
- Ability to work effectively in a team environment
- Previous experience in a customer support role is an advantage
- Bachelor's degree or equivalent experience preferred
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