Customer Support Engineer

Company Description Bergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...

As a Graduate Engineer Trainee – Customer Support Engineer, you will be responsible for providing technical assistance to customers, supporting product integration, troubleshooting sensor-related issues, and ensuring customer satisfaction through timely and effective resolution of queries. This role offers an excellent opportunity to build a career in the...

We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details: • Shifts: Rotational (5 Days Working) • Notice Period: Immediate to 15 Days •...

AAKAR ENGINEERS is one of the growing companies in the field of water & wastewater management and Zero Liquid Discharge Solutions. We have a wide range of products to meet customer requirements. We use best of the processes / components / materials in our manufacturing process to achieve the desired performance and quality levels. Our range of products...

Customer Support Engineering ManagerWe are seeking a seasoned leader to build and scale a high-performing support team for our fast-growing enterprise. As a strategic visionary, you will drive data-driven decisions, leverage cutting-edge tools, and deliver world-class customer experience.A minimum of 10–15 years in technical support/customer success,...

Job DescriptionJoin Our Team as a Support Engineer at HD IT SolutionsCompany:HD IT SolutionsLocation:Gota, Ahmedabad, IndiaJob Type:Permanent, Full-Time On-SiteAbout UsAt HD IT Solutions, we're dedicated to creating reliable, innovative, and customer-focused e-commerce platforms for niche industries. Currently, we're developing an online store for the UAE...

LocationAbhishree Corporate Park , AhmedabadDepartmentServicesReporting ToDM ServicesJob DescriptionOnsite Customer visit for Installation & Support to resolve all technical issuesResolve all the technical & Non technical issue onsite.Maintain a complete pre-installation checklist and checklist of all the installation done at customer place and to provide...

Technical Support SpecialistThe main goal of this role is to provide expert support to our service engineers in resolving machine-related issues and ensuring all technical assistance is provided to the field.Key Responsibilities:Provide extensive support to field service engineers for breakdown calls, machine problems, feature-option working procedures,...

Key Responsibilities- Respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.- Work on contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving the CSAT (Customer Satisfaction) score.- Meet SLAs for all raised tickets, create a knowledge base for...

Key Responsibilities:• Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.• Provide hardware support, including assembly, upgrades, and basic troubleshooting.• Assist with installation and configuration of standard software and updates.• Handle basic networking issues including DNS, DHCP, VPN, Firewall...