Trip Planning Specialist
3 days ago
About Us
At
Traveleva
, we help self-planners create unforgettable trips. Through
free 1:1 trip planning sessions
, we guide travelers in building detailed, personalized itineraries. We're not here to sell holiday packages - we're here to empower better travel. We monetize by offering value-added services like visa assistance, attraction tickets, and local transfers.
About the Role
We're looking for a
Trip Planning Specialist
who can blend destination knowledge with empathy, organization, and post-trip care. This isn't your typical sales role - we don't believe in pressure tactics. We believe in helping people travel better, and letting trust drive conversions.
You'll own the end-to-end journey of the traveler: from planning to support during the trip, while also keeping an eye on commercial outcomes and supplier relationships.
Responsibilities
- Conduct consultative 1:1 trip planning sessions with travelers
- Create personalized itineraries based on interests, duration, and budgets
- Build trust and strong rapport with users - we follow up once, not forever
- Provide
real-time post-sale support
to travelers during their trip - Cultivate long-term relationships, not just one-time transactions
- Source and coordinate with suppliers for transfers, attractions, and services
- Ensure
healthy margins (P&L)
for each conversion
Who We're Looking For
- Excellent communication in
both English (spoken and written) and Hindi
(spoken) - Empathetic, organized, and detail-oriented
- Comfortable handling real-time customer issues with calmness and care
- Proficient with tools like
Google Docs, Sheets, Microsoft Word, Excel - Familiar with
AI tools
and eager to automate routine workflows - Self-motivated and accountable
- No prior experience in the travel industry preferred
- we're building a new kind of travel culture
What You'll Get
- Industry leading compensation + performance incentives
- Exposure to high-intent travelers from across the world
- A role that blends customer experience, business ownership, and creativity
- A collaborative, high-trust environment — with zero pushy sales pressure
- A chance to redefine how modern travel is planned
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