Sr Supervisor-Credit Services

6 days ago


Bengaluru, Karnataka, India Medtronic Full time ₹ 6,00,000 - ₹ 12,00,000 per year

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
Responsibilities may include the following and other duties may be assigned.
  • Manage AR FTE of 5 Person Field team
  • Daily overdue review and manual reminder sent to the customer
  • Weekly / Bi monthly review with Finance Manager – Go Direct operation in South
  • Review with the AR Agency for full month AR.(This helps to full if any high value is due at the end of the month)
  • Follow up with Hospital to drive efficiency in Collection and resolving issue if any within a week
  • Accounts Reconciliation
  • Good Account Hygiene
  • Review of partial part and closure
  • Customer Code Creation
  • Reversal of Invoice for partial shipment ( Same to be shared to get it updated in daily revenue file)
  • Credit / Debit adjustment details to be shared with SSC for cleansing of AR.
  • Order review shared with sales
  • Work with Supply Chain, Operation team to laid down process
  • Key Accountabilities:
    Daily AR Report
    - Daily Prepare AR report
    - Work with AR agency to drive collection efficiency
    - Reminder to Key accounts
    - Accounts Reconciliation
    1) Time to time Reconciliation
    2) Closure of Unadjusted Credit balance
    3) Rightly applying collection
    Managing AR Agency
    1) Regular follow up and generate MIS
    2) Drive AR agency to get collection on time
    3) Resolving issue if any on documentation
    4) Monthly AR Billing working
    Review of orders
    Timely release of order
    Generate MIS and work with internal stake holder to highlight risk with any of the customer
  • Experience and Knowledge:
  • Post-Graduation preferably in Finance
  • A minimum 9 -15 years of Accounts Receivable work exposure preferably with working knowledge of SAP
  • Exceptional interpersonal skills and should have ability to function independently
  • Preferably if candidate know either of languages Malayalam/Telegu/Tamil

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.
DIFFERENTIATING FACTORS
Autonomy: Supervises team members or subordinate supervisors, providing tactical and / or technical leadership.
May perform ongoing operational tasks.
Receives assignments in task-oriented terms and delivers results according to established procedures.
Organizational Impact: Plans and establishes goals and objectives for a team, typically within (1) department.
Decisions impact project or department schedules, customer satisfaction levels, or allocation of time or material resources.
Typically does not have budget or P&L accountability, but may manage day-to-day elements of the budget (eg, overtime for staff).
Innovation and Complexity: Makes improvements to processes, systems or products.
Problems and issues faced are difficult and may require understanding of broader set of issues, including multiple job areas or specialties.
Communication and Influence: Communicates with internal and external customers and vendors, across various levels of the organization.
Shares and exchanges relevant information to reach solutions, and gaining cooperation of other parties .
Leadership and Talent Management: May be a second level supervisor of employees in the Support career stream, such as production, distribution or technicians .
May be a first level supervisor of employees in the Associate or Intermediate level in the Specialist career stream .
May be a first level supervisor of employees at level IV and V in the Support career stream .
Leads, directs and reviews the work of team members in order to accomplish operational plans and results.
Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.
Required Knowledge and Experience: Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
Requires advanced knowledge of job area obtained through advanced education combined with experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000 passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here



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